This role is hybrid and the schedule is Friday - Tuesday. Home Care SchedulerThe WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Scheduler plays a critical role in Home Services, ensuring that the needs of our participants are met with the highest level of care.Reporting to the Home Care Supervisor, the Home Care Scheduler coordinates the scheduling and tracking of Home Health and Home Care Assistant assignments. The Home Services Scheduler will provide outstanding customer service to all stakeholders (including participants, families, vendors, and staff) and maintain records of all scheduled appointments. Essential Job Duties:Coordinate the scheduling Home Care Assistant/Personal Care Assistant assignments as directed by the Home Health RNs and Home Care Supervisor, including schedule changes and communicating with all stakeholders (participants, family, home services staff, etc.)Complete required authorizations in electronic medical records (EMR) system for approved personal care and home health servicesEnsure all medical records for clinicians, home care aids, vendors, and in-home staff visits are received and uploaded into the electronic health record (EHR)Consistently implement and improve procedures, such as making reminder calls, clarifying instructions, or sending necessary materials, to ensure a successful experience for providers, staff, and participantsMaintain current and accurate records of all scheduled home health appointments and home and personal care assignments, detailing both the scheduled times and outcomesJob Requirements:High school diploma or equivalencySpanish preferredMinimum of one (1) year of experience as a scheduler in a home health or home care agencyMinimum of one (1) year of experience working with an EMR and scheduling system preferredStrong preference for those who have completed a 2-step COVID-19 vaccination series or are willing to do so in the first 30 days after hire as condition of continued employmentBenefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.Medical insurance coverage (Medical, Dental, Vision)Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick timeAdvancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path!Bonus eligibility – your hard work translates to more money in your pocketAnd additional benefitsSalary/Wage base range for this role is $21.27 - $25.53 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
