Front Office Receptionist

Front Office Receptionist Location Columbia, MO : Overview:We are looking for a full time front office team member for our relationship-based dental practice. Under new ownership, we are looking for someone with a team mentality who is eager to foster positive relationships with patients to ensure their experience at our office is exceptional. The front office is the gateway to the practice, and a positive and upbeat personality is a must. Experience with insurance billing preferred, but not required. We are excited to see what new energy can be brought with a new addition to our dental family. If this sounds like the type of practice that you would like to be a part of, we would love to hear from you!
Responsibilities:- Greet and welcome patients, visitors, and staff in a professional and courteous manner- Answer phone calls, schedule appointments, and manage patient inquiries- Verify patient information, collect necessary forms, and update electronic medical records- Coordinate patient check-in and check-out process, including insurance verification and payment collection- Assist with medical scheduling and ensure timely communication with patients regarding appointments- Maintain cleanliness and organization of the front desk area- Provide administrative support to medical staff as needed
Qualifications:- High school diploma or equivalent required- Previous experience in a medical or dental office setting preferred- Knowledge of medical terminology is a plus- Strong interpersonal skills with the ability to communicate effectively with patients and staff- Excellent organizational skills and attention to detail- Ability to multitask and prioritize tasks in a fast-paced environment
If you are a motivated individual with excellent customer service skills and a passion for healthcare administration, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 30 - 36 per week
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Schedule:
8 hour shift Day shift No weekends Work Location: In person