Front Desk Administrator

Professional Home Buyers in Wichita, KS is seeking a Front Desk Administrator to join our team. As a key player in our company, you will be the first point of contact for our valued clients, providing exceptional customer service and administrative support. With a competitive salary range of $31,200-$40,000, this role offers the opportunity to be part of a dynamic team dedicated to helping individuals achieve their real estate goals. In this role, you will handle front desk duties with professionalism and efficiency, ensuring smooth operations and a welcoming atmosphere for all visitors. If you are a detail-oriented individual with a passion for customer service and thrive in a fast-paced environment, we invite you to be a part of our growing team at Professional Home Buyers.Responsibilities:Greet all guests and members in a friendly manner.Guide guests to the correct suites as neededHandle guest tours, inquiries, requests, and/or complaints promptly and courteouslyEnsure the workspace is clean, stocked, and well-maintainedMaintain and order office inventoryBeing knowledgeable of all membership options and venue rental informationAnswer phones and aid callers as needed. Return calls and voicemailsEncourage membership sign-ups and venue rentals.Assist guests with making, modifying, and canceling event reservationsEnsuring accurate and up-to-date information on room availabilityTrack and note all incoming calls and leads in CRMCommunicate effectively with other departments for guest needsPromote additional services or amenities to enhance the guest experienceSort mailAssist the Community Manager as neededEnsure all printed files, contracts, and promotional flyers are stocked and up-to-dateQualifications:1-2 years of experience in customer serviceStrong detail-oriented skillsExcellent verbal and written communication abilitiesProficiency in GSuite (Google Docs)Flexible schedule, including weekends and eveningsAbout Company:Professional Home Buyers has been buying and selling real estate since 2001. We have been ranked on the INC 5000 list of fastest-expanding companies.We believe in people and helping them to develop. If you want to work for a company with a great culture, this is it!