Experienced Service Advisor

Service AdvisorAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.FIELDS AUTO GROUPFields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.What We OfferMedicalDentalVisionShort and Long Term DisabilityPaid Basic Life Insurance401(k) PlanPersonal Time OffGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedHealth and wellnessSaturday LunchesDiscounts on products and servicesResponsibilitiesEnsure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficientlyQualificationsOrganized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.Acceptable motor vehicle driving record according to dealership guidelinesWilling to submit to a pre-employment background check