Chat Support Assistant - Remote Work

Job Description:

Harman International Industries is seeking a Chat Support Assistant to join our team on a full-time, remote basis. As an Entry-Level position, we are looking for a candidate with at least 1 year of experience in customer service or a related field.

Responsibilities:- Provide timely and accurate responses to customer inquiries via chat support- Assist customers with product information, troubleshooting, and order inquiries- Maintain a high level of professionalism and customer service at all times- Collaborate with various departments to resolve customer issues efficiently- Stay up to date on product knowledge and company policies- Assist with special projects and tasks as needed

Requirements:- Dedicated and independent worker who can thrive in a remote work environment- Strong communication and problem-solving skills- Ability to research and troubleshoot customer issues effectively- Creativity to find innovative solutions to customer problems- High school diploma or equivalent- Basic computer skills and familiarity with chat support platforms- Ability to work under pressure and meet deadlines

Benefits:- Remote work flexibility- Employee discounts on Harman International Industries products- Vision insurance coverage

Working Environment:The successful candidate will thrive in an energetic and rapidly evolving work setting where teamwork and collaboration are key to success.

Equal Opportunity Statement:Harman International Industries is an equal opportunity employer and is committed to providing a diverse, inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.