Job Description:
As an Account Support Officer at Travelers Cos in Chicago, Illinois, you will play a crucial role in supporting the account management team in achieving their goals and providing excellent customer service to our clients. This is a full-time position at the Associate level, requiring a minimum of 2 years of experience in a related field.
Responsibilities:- Provide administrative support to the account management team, including managing calendars, scheduling meetings, and preparing reports- Assist in the onboarding of new clients and maintain accurate client records- Collaborate with internal teams to ensure seamless communication and coordination of client requests- Monitor client accounts and proactively identify opportunities for upselling or cross-selling additional products or services- Assist in the development and implementation of innovative processes to improve efficiency and customer satisfaction- Manage special projects as assigned by senior management- Participate in regular training and development sessions to enhance skills and knowledge in the industry
Requirements:- Energetic and adaptable personality with a strong willingness to learn and grow- Excellent communication and interpersonal skills- Strong problem-solving abilities and attention to detail- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously- Proficiency in project management tools and software- Bachelor's degree in Business Administration or a related field preferred
Benefits:- Dental insurance- Travel opportunities- Disability insurance
Working Environment:At Travelers Cos, we are committed to aligning our work with a greater purpose and contributing to a meaningful mission. You will have the opportunity to make a real impact in the lives of our clients and help shape the future of the company.
Deadline to Apply: May 31, 2024
Equal Opportunity Statement:Travelers Cos is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
