Resident Services Support Staff

Job summary
Seeking Supportive and Flexible Individuals for On-Call positions!Resident Services Support Staff create a warm, welcoming environment for residents living in Catholic Community Services' Permanent Supportive Housing.The RSS position offers an exciting opportunity to employ best practices in service to a community of individuals who society often ignores and neglects.
Job seniority: entry level
Responsibilities
• Oversee the wellbeing of the residents and the building.• Monitor the community milieu and resident floors via security system and/or regular building walkthroughs.• Perform crisis intervention (room lockouts, medical emergencies, resident conflicts).• Log activities in electronic communication system.• Responsible for completing checklist of RSS duties.
Requirements
• Work history that demonstrates reliability and dependability.• Ability to communicate effectively in spoken and written English with staff and residents.• Six months of customer-centered work experience.• Willingness to learn crisis intervention and de-escalation skills.