We are hiring a motivated Remote Customer Service to join our passionate team at Gambino Realtors in Houston, TX.
Growing your career as a Full Time Remote Customer Service is a fantastic opportunity to develop excellent skills.
If you are strong in leadership, decision-making and have the right initiative for the job, then apply for the position of Remote Customer Service at Gambino Realtors today!
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities: Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Our Benefits Include: A comprehensive new hire training program designed to help set you up for success Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Paid On-The-Job Training and amp; Professional Development Programs Multiple coverage levels for Medical, Dental, and amp; Vision Group Health and amp; Wellness Program, plus special savings on retail items, travel, entertainment Traditional 401(k) and Roth 401(k) with Company match Flexible Spending Accounts Basic and AD and amp;D Life Insurance Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) Diverse Culture and Inclusive Environment Benefits of working as a Remote Customer Service in Houston, TX:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary
? Remote Work opportunity
