What You'll DoWe trust that as an Online Sales Manager you will:Take ownership of all leads generated through incoming calls, new community openings, Taylor Morrison website, company marketing campaigns, social media, MLS, and third-party listing sites (Zillow, BDX, etc.) to ensure an elevated customer experience.Manage all incoming calls leads with a sense of urgency and speed to lead.Meet or exceed monthly sales contribution commitment.Qualify leads utilizing Taylor Morrison's Heart of the Home Sales Training and Online Sales Scorecard.Determine customers, motivation, timeframe, and ability and document in Salesforce.Provide consistent follow-up to leads with the goal of setting an appointment with a Community Sales Manager (CSM).Schedule onsite appointments, communicate expectations and complete the Online to Onsite handoff.Maintain a comprehensive knowledge of product, community information and available inventory for all communities you serve.Maintain an understanding of Mortgage Lending Basics.Utilize Salesforce to ensure accurate, timely customer information is entered and managed.Follow-up with outbound prospecting with new and existing leads.Build and maintain relationships with Division Sales, Marketing and Leadership Teams.Attend In-Person Sales Rallies, division events and Online Sales Conference(s), biannual travel may be required.Present Online Sales statistics and accomplishments to leadership, marketing, and sales.Maintain and submit weekly/monthly reports.Sound Like You?Must have active Arizona Real Estate licenseMust reside in the Phoenix, Arizona area.Minimum 3 years onsite and or online selling experience is encouragedWeekday and weekend availabilityCustomer service oriented and personableProven email, text, video message, and phone communication skillsSales contact management database experienceSolid organizational, planning and managing skillsAn ability to maintain focus while working in an unstructured environment without daily supervisionMust have a private workspace free from noise and distractionHigh Speed Internet with a proper workstation to support required computer equipmentAbility to balance multiple tasks and manage timeMust be able to learn and follow a proven sales processPersistent and ConsistentProficient in Microsoft Office ApplicationsFLSA Status: ExemptWill have responsibilities such as:Interviewing, selecting, and training employeesAppraising productivity; handling employee grievances or complaints, or disciplining employeesDetermining work techniques and skillsets neededApportioning work among employees, organizing technology departmentPlanning budgets for business prioritiesMonitoring work for legal or regulatory complianceProviding for safety and security of the workplaceEssential Functions:Successful job applicants will be able to perform these functions. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.Hybrid Work EnvironmentAdhere to scheduleAbility to oversee direct reports daily and provide guidance as neededAbility to access, input, and retrieve information from a computer and/or electronic deviceAbility to have face to face conversations with customers, co-workers and higher level managerAbility to sit or stand for long periods of time and move around work environment as neededAbility to operate a motor vehicleComply with company policies and procedurePhysical Demands:Must be able to able to remain in a stationary position up to 50% of the timeThe ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
