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Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.
JOB RESPONSIBILITIES Accounting Function Oversight + Collections of all accounts receivable
+ Verifications and payments of all accounts payable invoices
+ Controls of receipt and deposit of cash payments received
+ Maintains petty cash account and disburses the same in accordance with company policies and procedures
+ Reconciliations of all accounts
+ Cash advance checks
+ Same Day Check requests
+ Bank deposits
+ Verifies/audits cash disbursement reports
+ Tracks Capital Expenditure Authorizations (CEAs)
Operational Activities + Orders supplies for the office and completes inventory counts
+ Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
+ Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
+ Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
+ Schedules incoming orders and drivers for the ambulate service
+ Completes various funeral/cemetery reports and files accurately
+ Supports Sales as necessary requiring an understanding of JD Powers
+ Assures compliance with all Company policies and procedures to include
+ Sarbanes Oxley ( SOX ) audit
+ Dignity University (DU) training
+ Interment Verification Training ( IVT ) audits
+ Day Sales Outstanding's ( DSO ) related to financial and administrative areas
+ Assists in preparing and/or overseeing all funeral/cemetery-related forms
+ Reviews time cards and administers corporate payroll policies and procedures
+ Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
+ Ensures new associates receive new hire orientation
+ Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
+ Maintains vehicle records/licenses
+ Processes expense reports
+ Updates General Price Lists (GPLs)
+ Manages all Alarm Systems (codes, working order, etc.)
+ Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
+ Coordinates daily activities with business unit as well as other departments
+ Trains associates in the proper administration of policies and procedures
+ Services customers by interacting with families in a professional and compassionate manner
+ Maintains and updates customer records
+ Updates company website with current obituaries and ensures obituaries are placed in newspapers
+ Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
+ Behaves in a supportive way to enrich the work environment
+ Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
+ Performs other duties as assigned
MINIMUM REQUIREMENTS Education + High school diploma, GED or completion of a diploma-training program at a college or technical school
Experience + Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required
Knowledge, Skills and Abilities + Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
+ Excellent communication skills both orally and in writing
+ High level of compassion, integrity, and confidentiality
+ Problem solving skills
+ Ability to multi task and set priorities
+ Detail oriented
+ Must be flexible and able to function in a face-paced environment
+ Bilingual in Spanish preferred
WORK CONDITIONS Work Environment + Professional Dress is required when in contact with families.
Work Postures + Sitting continuously for many hours per day, up to 6 hours per day
+ Climbing stairs to access buildings frequently
Physical Demands + Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours + Working beyond "standard" hours as the need arises
Postal Code: 85706
Category (Portal Searching): Operations
Job Location: US-AZ – Tucson
Job Profile ID: F00236
Time Type: Full time
Location Name: OH MKT Tucson
