Encantado Technical Solutions is currently seeking an IT Training Designer who is highly skilled organizational development professional who specializes in instructional design to support our customer's in house program. The successful candidate will play a crucial role in strategizing, designing, creating, reviewing, and delivering learning materials. The department has a mission to deliver next-generation software solutions based on emerging technologies that can easily adapt to changing business needs. We architect, design and develop software solutions that solve complex business problems across a National Lab Complex. This is a team of software engineers that research new technologies and develop innovative solutions within technology areas such as service-oriented and micro-services architectures, big data problem space, data and compute virtualization, 3D data visualization, enterprise cyber security, and mobile computing.
Work is onsite therefor candidate must reside in the Albuquerque area. This role demands a dynamic individual capable of engaging in a variety of tasks that may include:
Design and manage instructional systems. Evaluate and integrate new eLearning materials. Develop educational podcasts, videos, and other content. Innovate and update learning models. Implement and respond to feedback from learning program reviews. Train staff on effective delivery of learning materials. Conduct and apply research on the latest in learning design and educational methods. Offer guidance and industry insights to ensure alignment with current educational research. Additional responsibilities may be assigned by the Customer Experience Program Lead or Department Manager as needed.
Required Skills: Bachelor's degree in Instructional Design or equivalent and 2 years' experience in teaching methods and material delivery. In lieu of a degree, an additional 6 years of experience, totaling 8 years of experience is applicable. U.S. Citizenship is required to obtain and maintain a U.S. Department of Energy Q security clearance. Desired Skills: Experience with Jira, Confluence, and ServiceNow. ITIL 4 Foundation certification or relevant experience. Experience with Scrum/agile methodologies or a willingness to learn. About Us: Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.
It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
