Description
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge! Responsibilities
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor Qualifications
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• High school diploma, GED, or equivalent
• Proven customer service experience with a strong guest-focused mentality
• At least 1 year of experience as a houseperson or housekeeper preferred
• Good understanding of cleaning techniques and products