Field Service Manager, Analyzers

Do you have a background in field service management and are looking to take your career to the next level? This is your opportunity to join a leading manufacturer of chemical analytical & process systems used in several global industries.

Overview
In this role, you will lead and manage all aspects related to field and technical service and administration for our client's chemical analysis field service team.

Location: Greater Houston Area

In This Role You Will:

Lead your team of field service engineers to efficiently investigate and solve customer problems

Provide employee development, and performance reviews for your team. Ensure their skill matrix is constantly up-to-date and expanding

Coordinate and manage your team's assignments and projects

Identify potential areas for growth and help design strategies to increase service revenue

Analyze statistics to determine level of customer satisfaction with assigned service teams

Work within a cross-functional team of managers from other departments both in the US and abroad, focusing on customer and vendor relationships

Ideal Skills/Knowledge:

B.S. in a science or engineering discipline

5 years of combined people management and technical service experience

Excellent leadership and management skills

Able to manage remote personnel

Ability to travel as needed (up to 25%)

What To Expect:

Stable company that fosters employee satisfaction, longevity, and a refreshing, collegial company culture

Career growth opportunities

Competitive salary, comprehensive medical benefits, including company-contributed retirement plan, tuition reimbursement

Upgrading Talent, Enhancing Careers

TESA Talent is an executive search firm deeply committed and connected to the laboratory sciences industry, partnering with innovative and exciting employers in niche science industries while providing life-changing careers to superior talent.

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