Express Service Advisor

Job summary
Exceptional Express Service Advisor candidate neededOpportunity for hardworking, quality-minded personInteract with customers, coordinate repair orders
Job seniority: entry level
Responsibilities
• Set appointments and expedite service experience for customers• Greet customers, develop loyalty• Determine service needs and assist with maintenance planning• Produce repair orders with transparency• Communicate with technicians and parts department• Follow-up with customers and provide positive delivery experience• Meet customer service standards and income goals• Safeguard assets and customer data• Maintain product knowledge and professional appearance• Complete required training and adhere to work schedule
Requirements
• High School diploma or equivalent• Proven ability to provide exceptional customer experience• Ability to sell according to dealership standards• Valid driver's license and acceptable driving record• Successful completion of pre-employment screening• 1 year of experience as an Express Service Advisor preferred
Benefits
• Competitive Pay Plans• Medical, Prescription Drug, Dental & Vision Insurance• 401(k) Retirement Plan with company match• Short-Term Disability & Life Insurance• Paid Vacation & Holidays• Continuing Education Opportunities