Director, Operational Risk Management

The Operational Risk Management (ORM) Director plays a key role in the organization's highly visible Enterprise Risk Management (ERM) program efforts to identify, prioritize, monitor, measure, assess, respond and report to senior management and the FINRA Board on enterprise-level risks, which can have a significant impact on FINRA's ability to achieve its mission, strategic goals, and key business objectives. This position is responsible for developing, coordinating, and ensuring consistency of the ORM program, collaborating with key stakeholders across the organization, including first line (business units) and assurance partners. Essential Job Functions: Direct the development and implementation of ORM governance, including framework and policies and procedures, which aligns with ERM. Advise the first line (business units) on how to identify, prioritize, monitor, measure, assess and respond to business operations risks inherent in processes and activities consistent with framework. Collaborate with the first line and assurance partners to develop appropriate risk responses to business operations risks. Manage efforts working with first line to standardize reporting for business operations risks. Collaborate with first line to identify risk metrics for business operations risks facilitating monitoring and escalation to the ERM program, where appropriate, to assist in the early identification or risk trends. Direct ERM program internal committee discussions on current enterprise risks and emerging risks, and to share best practices. Manage networking efforts (e.g., meetings with first line, assurance partners, other key stakeholders) to discuss business operations risk concerns and share best practices. Working closely with key stakeholders, leverage technology/tools to effectively manage relevant risk data and streamline processes. Ensure the accurate and timely collection of risk-related data. In addition, collaborate with key stakeholders to optimize the functionality of technology/tools to meet the organization's evolving needs. Respond to questions from leadership by preparing necessary analysis, findings, and recommendations. Direct the structuring and preparing periodic reporting for senior management and the Board, and other key stakeholders. Support efforts to further embed risk management into the organization and align and coordinate with the three lines of defense, while minimizing duplication. Stay abreast of leading trends/practices in ORM and support benchmarking of the ORM program to validate ORM vision and top priorities, and to identify continual enhancements. Maintain a trusted, collaborative relationship with key stakeholders across the organization to promote an appropriate level of engagement in ORM activities. Build strong alliances inside and outside work units to positively influence identification and resolution of significant risks/opportunities. Collaborate with leadership and provide insights on program vision, roadmap, strategies, and approaches. Manage and coordinate requests for information from external constituents (e.g., SEC, other regulators independent consultant reviews). Working with key stakeholders, lead the development and delivery of training programs to enhance risk awareness across the organization. Other responsibilities, as requested. Education/Experience Requirements: Bachelor's Degree or equivalent combination of education and relevant experience. Graduate or advanced degree preferred. Degree in Enterprise Risk Management or equivalent preferred. Minimum of 10 years business experience with at least eight (8) years of experience in enterprise risk management or operational risk management, and relevant experience in the regulatory/financial services industry. Strong knowledge of FINRA and its operations preferred. Demonstrated knowledge of business process/systems, internal controls, and risk management practices. Strong judgment, problem solving, analytical, and quantitative skills. Excellent teamwork. Excellent verbal and written communication skills. Must be a self-starter with ability to manage multiple priority assignments simultaneously in a deadline-driven environment. Proficiency with common software packages, particularly Excel and PowerPoint, and experience with technology and data analytics/visualization tools. PowerBI and Python experience desired. AuditBoard software experience desired. Working Conditions: Remote - 'Presence with a Purpose' Occasional travel may be required. For work that is performed in CA, Washington, DC, CO, HI, New York, NY and WA, the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education, and internal peer compensation comparisons . California: Minimum Salary $146,200, Maximum Salary $296,100
Washington, DC: Minimum Salary $146,200, Maximum Salary $283,800
Colorado/Hawaii: Minimum Salary $127,300, Maximum Salary $246,600
New York, NY: Minimum Salary $152,700, Maximum Salary $296,100
Washington: Minimum Salary $127,300, Maximum Salary $283,800
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To be considered for this position, please submit an application. Applications are accepted on an ongoing basis. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required. Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter into your browser to reach our site directly. FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at or by email at   .   Please note that this process is exclusively for inquiries regarding application accommodations. 
Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits. 
Time Off and Paid Leave*
FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.
*Based on full-time schedule
Important Information FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment. You can read more about these restrictions here .
As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.
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FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.
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