Customer Service Specialist

Job Description:

Owens & Minor is seeking a part-time Customer Service Specialist to join our team in Los Angeles, California. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer service and possess a strong work ethic.

Responsibilities:- Manage incoming customer inquiries via phone, email, and chat- Provide timely and accurate information to customers regarding products, orders, and services- Process orders and returns in a timely manner- Resolve customer complaints and issues with professionalism and efficiency- Collaborate with other team members to ensure customer satisfaction- Maintain thorough knowledge of company products and services- Meet and exceed customer service goals and metrics

Requirements:- 3+ years of experience in customer service- Motivated and independent worker- Strong attention to detail- Team player with excellent communication skills- Ability to multitask and prioritize in a fast-paced environment- Proficiency in Microsoft Office and CRM software

Benefits:- Joining Bonus- Visa sponsorship (if needed)- Paid Time Off (PTO)- Opportunities for growth and advancement within the company

Working Environment:At Owens & Minor, we encourage autonomy and independence, trusting our employees to excel in their roles. We believe in providing a supportive and collaborative work environment where every team member's contribution is valued.

Deadline to Apply: May 14, 2024

Equal Opportunity Statement:Owens & Minor is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.