An employer is seeking a Customer Implementation PM to sit in Douglasville, VA. This person will be responsible for all customer orders post-signings. The team works closely with the sales organization to implement solutions defined on sales orders. Once the implementation is complete, this team is responsible for transitioning the process to the company's support organization and the customer success team so that the solutions delivered to the customer can be supported, and the relationship can be maintained. This position works closely with the sales organization, operations team, provisioning team, network engineering, and infrastructure teams. This role is primarily project focused with a goal on scalable and efficient results; time management, project execution, and managing project risk are a must.
A strong combination of project management, understanding and implementing technical solutions, excellent communication and documentation skills is vital to the success in this role.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******** .
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Required Skills & Experience
- Around 5 years of Product Management experience
- Recent PM experience in either the telecom industry or in a Data Center Environment
- PMP Certified (highly preferred)
- ServiceNow or Salesforce experience
- Great communication skills, must have the ability to present to Customers and Stakeholders
Nice to Have Skills & Experience
- Bachelors Degree in a related Field
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
