Call Center Representative - Excellent Benefits Package

We are in need of a driven Call Center Representative to join our cohesive team at Pattern Promotions in Washington DC.
Growing your career as a Full Time Call Center Representative is an unparalleled opportunity to develop productive skills.
If you are strong in people management, adaptability and have the right initiative for the job, then apply for the position of Call Center Representative at Pattern Promotions today!

Welcome to Pattern Promotions, your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.Job Description:We are seeking a motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and concerns.Job: Full timeMonday to FridayPay range: $20.05 - $31.00 hourlyKey Responsibilities:Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company's new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesCollaborate with other call center professionals to improve customer serviceQualifications:High school diploma.Excellent verbal and written communication skills in the language(s) required for the job.Active listening and strong problem-solving skills to address customer needs effectively.Ability to multitask, prioritize, and manage time efficiently.Proficient computer skills and experience with CRM software and other relevant applications.Benefits:Health insuranceRetirement savings planPaid time offProfessional development opportunitiesCollaborative work environment Benefits of working as a Call Center Representative in Washington DC:
? Excellent benefits
? Professional Development Opportunities
? Competitive salary