Associate Program Analyst

This position is located in the city of Laguna Hills


This is a 12-month limited term position that may be extended and/or may become permanent pending budget approval.
Under the direction of the Chief of Community Resources Development, Staff Services Manager II, the Associate Governmental Program Analyst (AGPA) functions as a neutral liaison between Community Rehabilitation Programs (CRPs) and District staff, provides varied and complex assistance and consultative services to Department of Rehabilitation (DOR) staff of all levels and CRPs in the areas of: community resources to meet District and consumer service needs; complying with certification and/or accreditation requirements; meeting State and federal regulations; and investigation of critical incidents. The AGPA also serves as project lead for section or division projects and participates as assigned in departmental workgroups. Using initiative, good judgment and resourcefulness, the AGPA must analyze situations independently and resolve problems effectively with little or no direction.
This position will have a hybrid work environment. Travel is required to meet with and maintain relationships with Community Rehabilitation Programs (CRPs) across a broad geographic area.



The applicant must demonstrate good oral communication skills; have a strong background in writing and the ability to convey diverse and sensitive messages to target demographics; experience in providing direct technical assistance to outside and internal groups; ability to exercise a high degree of independence in carrying out assigned duties and to maintain cooperative working relationships with our providers.
You will find additional information about the job in the Duty Statement .
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents
Job Application Package Checklist Duty Statement Position Details
Job Code #: JC-431486
Position #(s): ********
Working Title: Associate Governmental Program Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A
# of Positions: 1
Work Location: Orange County
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Department Information
If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:
We believe in the talent and potential of individuals with disabilities. We invest in the future through creativity, ingenuity, and innovation. We ensure our decisions and actions are informed by interested individuals and groups. We pursue excellence through continuous improvement. We preserve the public's trust through compassionate and responsible provision of services. VISION STATEMENT:
Employment, independence, and quality for all Californians with disabilities.

MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provides services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply. Department Website:
Special Requirements
Include JC#431486/ POS#******** on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.
Employment Application (STD.678): It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.
Do not submit any document(s) with your social security number on it Do not submit your exam result(s) along with your application. Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed application. This page is for examination use only. Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/19/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages You may submit your application and any applicable or required documents to:

Department of Rehabilitation
Attn: Personnel Unit 029, PAS-240193/JC-431486
721 Capitol Mall
Sacramento, CA 95814
Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at:

Department of Rehabilitation
Personnel Unit 029, PAS-240193/JC-431486
721 Capitol Mall
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications
A Statement of Qualifications (SOQ) must be submitted with application for consideration. The SOQ must be typewritten in Arial 12-point font, single spaced, and be no more than two pages in length. Any application without a SOQ or with a SOQ that does not address the SOQ questions will not be considered.



1) Why are you applying for this job and what makes you the best candidate?
2) What is your experience working with individuals with disabilities?
3) What is your background with data collection and analysis?
4) What is your experience with customer service?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits
There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:
Pension through CALPERS Medical Benefits, including health, dental, and vision insurance Medical benefits into retirement Deferred Compensation options: 401k and 457b Leave benefit options (Vacation/Sick or Annual Leave) Paid Holidays Life Insurance ScholarShare (College Saving Account) School Loan forgiveness under the federal Public Service Loan Forgiveness Program For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: Hiring Unit Contact:
Cameron McIntosh


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights

California Relay Service: (TTY), (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
To obtain list eligibility for the Associate Governmental Program Analyst, before applying for the position, you must first take and pass the Associate Governmental Program Analyst exam at Associate Governmental Program Analyst
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.