Job Description:Avon Products is seeking a detail-oriented and customer-focused Account Support Specialist to join our team in Seattle, Washington. As an Associate Level Account Support Specialist, you will be responsible for providing top-notch customer service and support to our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner.
Responsibilities:- Develop and maintain strong relationships with clients, serving as their primary point of contact - Provide product information, pricing, availability, and order status updates to clients- Process orders accurately and efficiently, ensuring on-time delivery - Resolve customer issues and complaints with a sense of urgency and professionalism - Assist with account management tasks, including tracking sales data and developing reports for clients - Collaborate with the sales team to ensure client satisfaction and retention
Requirements:- 3+ years of experience in a customer service or account support role - Resilient and motivated personality traits - Strong problem-solving skills and ability to take initiative - Leadership skills to effectively manage client relationships - Excellent verbal and written communication skills - Proficient in Microsoft Office Suite - Ability to prioritize and multitask in a fast-paced environment
Benefits:- Relocation allowance for eligible candidates - Profit sharing opportunities - Life insurance coverage
Working Environment:At Avon Products, we are focused on exceeding customer expectations and delivering delight to our clients. Our team is committed to providing exceptional service and support to ensure the success of our clients.
Deadline to Apply:May 15, 2024
Equal Opportunity Statement:Avon Products is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, gender, age, national origin, sexual orientation, disability, or any other protected status under applicable laws. All qualified applicants will receive consideration for employment without regard to any of these factors.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
