Job Description:
As an Account Support Associate at HCA Holdings, you will be responsible for providing exceptional support to our clients from the comfort of your own home in New York City, New York. This is a part-time, entry-level position, perfect for individuals looking to kickstart their career in the healthcare industry with zero years of experience. We are seeking passionate and motivated individuals who possess strong research and strategic planning skills.
Responsibilities:- Provide support to clients through email, phone calls, and chat services- Assist clients with account-related inquiries, troubleshooting, and problem-solving- Collaborate with internal teams to ensure client needs are met in a timely and efficient manner- Conduct research to provide accurate and up-to-date information to clients- Develop strategic plans to improve client satisfaction and retention- Maintain detailed records of client interactions and follow-up as needed- Participate in training and professional development opportunities provided by HCA Holdings- Adhere to company policies and procedures to promote equality and fairness for all employees
Requirements:- Strong communication skills, both written and verbal- Ability to work independently and as part of a team- Proficient computer skills and familiarity with CRM software- Time management and organizational skills- High school diploma or equivalent- Must be a resident of New York City, New York- Must have access to a reliable internet connection and a quiet workspace at home- Passion for healthcare and helping others
Benefits:- Training & professional development opportunities to enhance your skills and knowledge- Joining bonus to incentivize and reward your hard work from day one- Dental insurance to ensure your health and well-being
Equal Opportunity Statement:HCA Holdings is an equal opportunity employer and is committed to promoting equality and fairness for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will be considered for employment without regard to any of the above factors.
Don't miss out on this exciting opportunity to join our team as an Account Support Associate! The deadline to apply is June 1, 2024. Apply now and take the first step towards a rewarding career in healthcare.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
