WHAT IS BOX?
Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU
We are looking for an energetic hands-on individual with the people skills to work closely with our Workplace Services Manager in the San Francisco office. The Box Workplace Services team are the keepers, coordinators, and day-to-day managers of office spaces. We are part of Community and Impact Team that nurtures unique Box culture. If you like being surrounded by people, getting things done, meeting new, interesting people, please feel free to reach out!
WHAT YOU'LL DO
Serve as the primary point of contact at the front desk, managing employee inquiries related to workplace services (working in office Monday - Friday).
Must have the ability to support front desk operations and manage Communities & Impact WPS functions and responsibilities
Property management and Building Engineering coordination
Manage WPS budgets and programs (i.e., food programs, office supplies, etc.)
Facilities and vendor management: oversee day-to-day facility operations, including maintenance, cleanliness, sustainability initiatives, health and safety protocols
Event Support: Plan and manage key events, including QBRs, sales events, hackathons, holiday parties, trainings, and community programs
Office space planning and allocation: optimizing workspace utilization, coordinating office moves, and ensuring seating arrangements align with the needs of various departments
Support mail and logistics
Security and Compliance Support – uphold building and Box security and compliance policies, supporting Fire Life Safety (FLS), emergency coordination, crisis management, and disaster prevention efforts
Community and Culture Ambassador
Support different teams as related to our function
Provide a high level of customer service
Actively engage in building community and culture - supporting projects and events, which includes planning, coordinating and executing
General Boxers support (in-office and remote)
May be asked to provide on-site support at our Redwood City office as needed
WHO YOU ARE
High level of customer services
Bachelor's degree in facility management, business administration or relevant field
Minimum 2+ years' experience, ideally with a combination of office/facilities management, administrative work, and event planning
Experience in tech is preferred (but not required)
Technical knowledge: Coupa, Office Space, Building Management Systems
Self-starter, highly organized, flexible, and solution driven
A "roll up your sleeves" and get things done attitude - no task too big or too small!?
A proven ability to multi-task
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ??independence of people with disabilities and is committed to giving them the same ??opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here .
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here .
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.If you are a California-resident, please read our California Applicant & Candidate Privacy Noticehere .
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefitsand additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision .
United States Pay Range
$61,000—$76,500 USD
Built at: 2025-02-19T07:50:40.691Z