Vice President, Platform Engineering

Vice President, Platform Engineering
Company:

(Confidential)


Place:

Texas


Area:

Programmer

Vice President, Platform Engineering

Details of the offer

We are looking for a Vice President to lead our internet:scale, high:performance technical platform. We serve billions of requests per day for our 100,000 customers; every day, 5 of the 3.5B online people visit at least one WP Engine:hosted property. In this role, you are responsible for continuously improving our platforms performance in speed, uptime, security, and cost:efficiency.

As the Vice President of Platform Engineering, you will guide and grow our nine engineering teams to be hyper:focused on the uptime and execution speed of our infrastructure and customer sites. Performance is a product at WP Engine, and this role will work closely with our product team to devise and execute our performance strategy.

You will lead a diverse team through highly technical problems, to achieve financial and operational goals. It will require someone who can build and lead a high achieving team, being technically proficient enough to be comfortable with the scale and scope of our farm, collaborating with our cloud partners, leading the organizations transformation to the SRE model, and driving operational efficiency. You will own the development and execution of our global hiring strategy.

Primary Responsibilities

Responsible for defining, achieving, and refining SLOs.

Collaborate with Product Management and Engineering leaders to ensure that operational and reliability requirements are clearly articulated and integrated into the product roadmap.

Implement a world:class continuous improvement process that includes incident analysis, prioritizing and implementing improvements, and ongoing emphasis on automation and prevention.

Deliver risk assessment, management, and identifying mitigation associated with ongoing operations and planned releases.

Direct responsibility for the PaaS Operations, 24/7 Technical Operations, and Cloud Engineering functions which include cost management and identifies alternative approaches for cost reduction

Responsible for building standard methodologies and working with product on SRE strategy and direction.

Clearly define scope, objectives, and approach and develops a clear detailed plan for the execution of technical projects.

Defines changes to system architecture to improve system performance and scale.

Responsible for capacity:planning for all components of the production services.

Lead and grow a globally distributed team.

Identify points of failure and work with the engineering team to build resiliency as table stakes in our services

Expected Qualifications

Minimum of 8 years experience in a senior leadership role in a 24/7/365 environment

AWS and Google Cloud Platform experience is a plus

Deep knowledge and hands:on experience with hosted operations, including data centers, networking, databases, operating systems, monitoring tools, etc.

Experience leading a 24x7 on:call environment, requiring the knowledge of processes and tools.

Conducting retrospectives and identifying remediation and automation

Strong Industry knowledge and trends, and the latest features of AWS/GCP, SaaS, and Cloud applications

Ability to resolve conflicts effectively

Strong leadership skills and follow:through, focused and detail:oriented

Direct experience building teams with strong automation mindset

Excellent ability to communicate effectively with folks across technical and non:technical functions

Experience managing Site Reliability Engineers and Software development engineers

Hands:on experience in developing and executing a detailed change management process for highly:available environments

Experience interacting with customers directly with a strong dedication to customer success


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