Mortgage VP of Closing
AVP of Closing might qualify for this role if you have managed a team of 50 or more.
Stearns Lending, LLC is a leading provider of mortgage lending services in Wholesale, Retail, and Strategic Alliances sectors throughout the United States where licenses are held. If you are interested in joining an exciting team where excellence and customer service are a fundamental part of the culture, Stearns Lending, LLC is the place for you!
The VP, Closing, will report to the SVP of Private Label Lending and will serve as the primary business partner to our Private Label business. This role will oversee a team of three closing managers and approximately thirty closers, as well as provide hands-on support. As a primary business partner, this role is responsible for providing top to bottom closing support to Private Label Lending. This position is responsible for overseeing the preparation of mortgage loan documents to meet investor and Private Label requirements. This VP role includes managing the review of closing documentation for data integrity and before funding conditions, funding of loans, or other functions necessary to ensure disbursement of funds about the mortgage loans and closing of mortgage loan files by the Closing Department. This position will also be responsible for the day-to-day operations of a highly developed closing unit along with overseeing compliance with RESPA, HMDA, Quality Control, and Secondary Market standards. It includes supervising, training, timesheet approvals, reports, and interviewing of candidates. Must demonstrate knowledge of the Industry in terms of laws and regulations.
Responsibilities
Oversee, lead, and motivate along with training and developing of the Closing staff to ensure lending policies and procedures are adhered to while expanding the staff knowledge base regarding loan products and technology usage.
Assist in monitoring the loan origination system (LOS) to ensure the accuracy of reporting. Further monitoring will be expected in the areas of quality control, timely completion of suspense items, compliance with RESPA, HMDA, and secondary marketing for the closing team to ensure the salability of all mortgage loans.
Assistance with overflow closings from the department and close all employee loans. Management of daily workflow within the Closing team to ensure proper load balancing and timely delivery of loan packages to the shipping department.
Proactive development and fostering a positive working relationship with other department managers and loan originators for the most efficient workflow within the mortgage operations, ensuring timely commitments, and problem-free closings. Ability to effectively communicate with team members and treat all related parties as clients with respect and kindness.
Monitor, research, review, and recommend input on ways to streamline and improve policies, procedures, and services for the benefit of customers and The Company.
Displays fairness towards all subordinates. | Identifies performance expectations, gives timely feedback, and conducts formal performance appraisals. | Helps employees to see the potential for developing their skills; assists them in eliminating barriers to their development?| Delegates responsibility where appropriate, based on the employee?s ability and potential. | Takes timely and appropriate corrective/disciplinary action with employees. | Takes specific steps to create and develop a diverse workforce and to promote an inclusive environment.
Performs a leadership and decision-making function incorporating necessary delegation skills while exercising healthy critical thinking and conflict resolution qualities when managing and motivating personnel. Sets and works towards departmental goals throughout the year and meets or exceeds those goals consistently.
Qualifications
Basic Requirements:
Bachelor?s degree in relevant field or equivalent work experience
Candidate must have 13 years closing experience, including 8 years of managing closers or leading multiple teams
5 years of experience managing a team of 50 or more.
Familiarity with FHA, VA, FNMA, GNMA, FHLMC guidelines required
Current advanced knowledge of industry-specific closing guidelines and agency requirements
History of the ability to direct the work of the closures
Proven ability to analyze the review loan documents and manage a HIGH workflow.
Excellent verbal and written communication skills
Ability to provide outstanding customer service in fast-paced environments
Proficient working knowledge of computerized applications such as word processing, excel spreadsheets, database, presentation software, email, and specialized business applications software
Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management as well as external clients.
Stearns Lending is an equal housing lender and is licensed to conduct business in 49 states and the District of Columbia. Additionally, Stearns Lending is an approved HUD (United States Department of Housing and Urban Development) lender; a Single Family Issuer for Ginnie Mae (Government National Mortgage Association); an approved Seller/Servicer for Fannie Mae (Federal National Mortgage Association); and an approved Seller/Servicer for Freddie Mac (Federal Home Loan Mortgage Corporation). Stearns Lending has also recommended as a VA (United States Department of Veterans Affairs) lender, a USDA (United States Department of Agriculture) lender. It is an approved lending institution with FHA (Federal Housing Administration).