Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Remote Web Chat Associate

Job Description: Robinhood is seeking a motivated and resourceful Remote Web Chat Associate to join our team in Jacksonville, Florida. As an Entry Level Rem...


From Robinhood - Florida

Published 12 days ago

Account Support Specialist - Remote Work

Job Description: As an Account Support Specialist at Airbnb, you will be responsible for providing exceptional support to our hosts and guests in the dynami...


From Airbnb - Florida

Published 12 days ago

Store Associate

Store AssociateType of Work: Part-TimeShift Availability: Mornings, nights, weekends, holidaysHourly Pay Rate: $15.00/hrLocation: 6835 Okeechobee Blvd, West ...


From Curaleaf - Florida

Published 12 days ago

Cook - BK 2291

POSITION OVERVIEW:The Cook is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members t...


From BK Careers - Florida

Published 12 days ago

Technician 3 - Field Services

Technician 3 - Field Services
Company:

Maximus, Inc.


Details of the offer

The Technician 3 - Field Services position is responsible for responding to telephone calls, email, tickets, and personnel requests for technical support.
Job Duties/Responsibilities:
* Identify, research, and resolves technical problems
* Document, track and monitor problems to ensure timely resolution within established SLA's
* Assist in tracking and completing help desk tickets pertaining to application, networking, and systems problems and issues
* Promote a high level of customer satisfaction through proper communication techniques, and respond with the appropriate amount of urgency to user problems
* Correct application issues, solve network and security problems, and resolve common PC software and hardware problems.
* Provide hardware support of PCs, Laptops, Servers, and Network devices, such as installing replacement hardware or upgrading hardware
* Support Software/Hardware on equipment such as, Scanners, Copiers, Printers, Monitors and other peripherals, Virtual
Desktops/VMware, Workstations, Servers, Active Directory, Automated imaging solutions, PowerShell Scripting
* Provide support for Windows 7 and Windows 10 by evaluating and troubleshooting issues including running in- depth diagnostics
* Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software
* Work with other IT departments and vendors to resolve technical issues beyond the scope of the Sr. Tech position.
* Perform other duties as assigned by management
Education/Requirements:
* Ability to obtain a 6C Public Trust Clearance
* High school diploma or GED required
* Associate degree is preferred
* Minimum 4 years of related work experience required
* Excellent organizational, written, and verbal communication skills
* Computer literate and familiar with desktop support procedures
* Knowledge of systems software sufficient to determine if a malfunction is in the hardware or in the software
* Ability to install and deploy Windows based computers
* Possess working knowledge of Microsoft Office Suite of products including Word, Excel, Access and PowerPoint, VMware, Active Directory, Automation scripting/IBM Bigfix/Altiris, automation of MS patching for desktops
* Knowledge of Internet Explorer software usage and configuration
* Ability to work well independently and in a team setting
* Adaptability, flexibility and ability to deal with ambiguity and change
* Excellent attention to detail and good analytical skills
Physical Requirements:
* Ability to lift up to 40 pounds required
* Frequent use of computer, telephone, and office equipment (copier, fax, scanner)
* Ability to work in an office environment
A committed and diverse workforce is our most important resource.

MAXIMUS is and Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


Source: Dice

Requirements

Technician 3 - Field Services
Company:

Maximus, Inc.


Built at: 2024-03-28T23:50:09.069Z