Technical Support Technician

Technical Support Technician


Technical Support Technician

Details of the offer

Sealed Air partners with customers to solve their most critical packaging challenges with innovative solutions that leave our world, environment, and communities better than we found them. Our portfolio of widely recognized brands includes Cryovac(R) food packaging and Bubble Wrap(R) protective packaging which respectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated 4.7 billion in sales in 2018 and has approximately 15,500 employees who serve customers in 123 countries. To learn more, sealedair.

Job Description 13;

A Technical Support Technician job is available in Streetsboro, OH at Sealed Air. You will provide technical support for complete Automated Packaging Systems product line to the component level, or software and programming support for Customers, Field Service, and internal Customers to result in services that are a competitive advantage for customers and the company. Maintain Technical Information to keep the Department up to date on service problems.

:Provide clear, concise communications to all customers to satisfy technical needs with solutions to problems.
:Communicate reoccurring problems following department procedures.
:Input of Incedents into SM Plus in a timely manner following departments internal processes.
:Maintain Technical manuals and Publications used for the Technical Assistance personal.

Qualifications 13;

:Associates Degree in Electronics, Applied Industrial Technology or related technical degree.
:2:3 years of progressive experience in field service or factory service or machine assembly/repair work with APS equipment.
:Strong written and verbal communication skills.
:Strong analytical and problem:solving skills.
:Ability to use computer and Microsoft Office programs.


Requisition id:29197


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.Sealed Air participates in theE:Verify Program(US sites only).


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  • Purchase – Logistics – Transportation / Purchasing - Suppliers


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