Team Manager - Exchange & Skype For Business (Sfb) Services

Team Manager - Exchange & Skype For Business (Sfb) Services
Company:

Saic


Team Manager - Exchange & Skype For Business (Sfb) Services

Details of the offer

Description

SAIC's Corporate Information Technology Office (ITO) is seeking a highly effective technology and people leader to manage the Exchange & Skype for Business (SfB) Services team. In this role, you will lead the team from an on premise model to Exchange online and SfB/Teams in Office 365. This position is a key contributor role and will report directly to the Director of Application Services. This role is located in our Orlando, FL location.
JOB RESPONSIBILITIES:

• Provide day-to-day direction of team to maintain Exchange and SfB service SLAs
• Provide performance review, goal setting, career development and coaching with each member of the Exchange and SfB team
• Partner with the IT Delivery directorate to design, implement and maintain an Office 365 solution for 22,000+ users
• Identify new opportunities for continuous improvement and automation and be a leading change champion for ongoing process improvement initiatives
• Partner with Cyber directorate to ensure cyber hygiene practices are followed
• Adhere to firm change management process, involving quality assurance validation, and techniques and tools to ensure high availability of IT infrastructure
• Ability to lead multiple, complex initiatives within a fast-paced environment and routinely negotiate with several stakeholders concurrently when priorities change
• Assist in the development of short-, mid-, and long-term objectives and roadmaps to achieve strategic objectives
• Actively monitor emerging technologies and trends, standards, and products
Qualifications

REQUIRED QUALIFICATIONS:

Bachelor's Degree and minimum 8 years of prior relevant experience. Additional years of relevant experience will be considered in lieu of Bachelor's degree
Office 365 planning, migration and operation of Exchange and SfB environment
Large scale (10,000+ mailbox) Exchange design/migration
S trong networking skills, including WAN/VPN/ExpressRoute
Able to express difficult and complex concepts clearly and concisely both orally and in writing

PREFERRED QUALIFICATIONS:
ITIL Foundations certification
Microsoft Teams
Knowledgeable around NIST, DFARs, and FedRAMP security control requirements compliance and standards
K nowledgeable around Office 365 GCC/GCC High
Microsoft Certified Solutions Associate (MCSA Office 365)
Other Microsoft Certification
My SAIC Benefits.

Requirements


Knowledges:

  • Exchange

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