Sr. Unified Communications And Collaboration Webcasting And Av Engineer

Sr. Unified Communications And Collaboration Webcasting And Av Engineer
Company:

(Confidential)


Sr. Unified Communications And Collaboration Webcasting And Av Engineer

Details of the offer

Req. ID: Micron Technology's vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community.

As the Lead Audio/Visual Webcasting UCC Engineer at Micron Technology, you will lead design and management of all elements of Microns global conference room technology and solutions. You will act as the authority in all thing's audio:visual technology for Micron on a local and global level. The fundamental purpose of this role is to improve Microns profitability by facilitating efficient and frustration:free event webcasting, meetings, trainings, video conferences, and other audio:visual experiences. You will craft, implement, and maintain elegant and effective audio:visual systems. Your primary goal is to ensure that Micron employees will be enabled to focus more on the business tasks at hand, rather than the technology that facilitates those tasks. Further, standardization of these systems will streamline the processes of support, training, budgeting, procurement, deployment, and life:cycle planning. Finally, the continual refinement of these system standards will ensure Micron remains current with the industry and comparable corporate workplace standards.

The environment is a 40,000+ size global user base. In addition to this role, you will evaluate, design, configure, and implement hardware and software components for cloud and on:premise audio/visual, voice, video, chat, instant messaging and conference room technology solutions. This will include, but is not limited to, the following ecosystem technologies : Qumu, Zoom, Microsofts TEAMS, Skype for Business (SfB), Skype Mobile, Avaya, and Polycom video conferencing infrastructure.

You will work with global team members to help maintain technical roadmaps and assist in project forecasting. Additionally, you will lead research and development efforts pertaining to development of new features and capabilities within the global UCC ecosystem. You will also meet with Micron's Business Units to ensure solutions meet and exceed business usability requirements.

Responsibilities include, but not limited to:

:Translate business customer needs into functional and practical system designs specifically as it relates to Webcasting
:Write system specifications and statements of work, including RFPs/RFQs
:Lead all aspects of, provide support to, and maintain positive relationships with audio visual vendors, integrators, and partners
:Support the installation, configuration, commissioning, and training of audio:visual integration projects
:Draft or supervise drafting of solutions. Provide final approval on drawings
:Develop, document, and maintain audio visual reference architectureand specifically as it relates to Webcasting, making sure to keep current with industry standards
:Provide L4 troubleshooting support to Micron and contractor audio visual support staff as needed and on a global level
:Conduct trainings and distribute training information to area training leads, end users, and support staff
:Evaluate potential products and stay up to date on product offerings
:Keep current on industry standards and standard methodologies
:Acquire and maintain various industry certifications
:Attend manufacturer and industry trainings as needed
:Define, architect (design), and implement enterprise communication and meeting solutions covering email, voice, video, chat, and teleconferencing
:Define, in conjunction with users and service providers, the quality standards required to support business collaboration
:Actively participate in developing operational models, processes, and procedures
:Install, configure, upgrade, support, and maintain on premise Sk

Requirements

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