Wyndham Hotels and Resortsis now seeking a SR Manager, Systems and Projects to join our team at the
Parsippany : 22 Sylvan Way location in
Parsippany,
New Jersey.
Job Summary 13;
The Senior Manager of Revenue Management Systems and Projects is responsible for the business side development of requirements, training, support, and deployment of revenue management systems, with the goal of enhancing RevPAR and market share performance for Wyndham Hotels and Resorts. This position will partner directly with Revenue Management leaders, hotel user groups, IT business consultants, and project management to ensure the integration of business requirements and implementation of any systems or solutions with minimal business disruption. The key to a successful WHR integration will be continuous partnering with Hotel Technology Client Support and Franchise Operations departments to develop a learning library of commonly asked revenue management conceptual questions surfaced by our franchisees.
The position will report directly to the Senior Director, Revenue Management Operations and Systems
Responsibilities 13;
:Product Management : Support product deployment from the business side including resource planning, deployment, activation and ongoing support.
:Post rollout, BAU is active management of the system as a business SME, support, training, and execution of WHR strategies through the system.
:Vendor Relationships : Supporting relationships, SLAs, and enhancements during versioning, development, enhancement road map and BAU.
:Execute training and support for all hotels on Revenue Management Services. This includes the deployment of systems, creattion and the delivery of training, providing ongoing strategic support, creation and maintenance documentation of standards for RM Systems.
:Coordinate revenue management department resources needed for all revenue management projects.
:Keep abreast of changing and evolving business solutions in Revenue Management that would improve efficiency, maximize revenue or profit, and capitalize on synergies.
Scope 13;
This post holder will directly impact the revenue performance of WHR brands and properties. These results will be visible as top:line revenue growth and growth in Market Share. This will contribute to the overall performance of the portfolio and therefore the portfolios contribution to the system in terms of EBIDTA derived from royalties, other fees, and marketing funds.
Abilities/Key Competencies/Skills
* Ability to work effectively in a fast:paced complex environment.
* Ability to work simultaneously on a number of initiatives and priorities often under pressure.
* Results orientated and dependable.
* Ability to work without specific instructions in an ambitious environment; problem solve.
* Ability to make business decisions with integrity and honesty.
* Ability to work well both independently and as part of a team to achieve goals and targets.
* Excellent interpersonal and communication skills (both written and verbal) to work with people at all levels and from all backgrounds and parts of the world.
* Ability to effectively prioritize tasks and work on multiple projects or work streams simultaneously.
* Self:starter, exhibiting initiative, confidence, professionalism and good judgment.
* Flexibility during times of change and open to multiple points of view and possible solutions.
* Liaise with project stakeholders on an ongoing basis to ensure successful implementation of solution.
* Ability to capture and articulate business needs with diverse stakeholder with varying perspectives.
* Identify and resolve issues and conflicts that may arise in a project cycle.
* Identify and communicate to leader project risks, assumptions, dependencies, and critical paths.
Education and Experience 13;
* Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance, IT or a relevant field of w