Sr. Lead Sales Engineer

Sr. Lead Sales Engineer
Company:

(Confidential)


Sr. Lead Sales Engineer

Details of the offer

About CenturyLink CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

The Role 13;

Responsible for selling services and retaining revenue by providing technical customer support to assigned accounts. The Sr Lead Sales Engineer interacts with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. The SE is able to focus ambiguous customer needs into specific, deliverable requirements and solutions to help qualify and quantify opportunities. The SE resolves technical issues arising during the sales engagement, helps clients define specifications and requirements, develops solutions, and provides technology presentations to both technical and management:level audiences. The SE acts in a leadership role across the organization providing mentorship and training to other SEs.

The Main Responsibilities 13;

Essential Duties:

:Customer Meetings and Meeting Preparation: Leads and attends customer meetings in person and via the phone. Prepares highly complex level technical proposals and presentations. Provides broad scope responses to product and industry questions. Demonstrates advanced solution selling abilities and effective, pro:active customer communications. Interacts with all levels of customers management team.
:Customer Solution Development: Analyzes customers business needs and develops intermediate range strategies based on knowledge of customers current communication network, equipment, and business on how company can competitively meet customers needs. Independently completes highly difficult custom designs.
:Internal and External Training: Advises customers and sales on technical aspects of company products including fit to customers needs, features, availability, etc. Serves as mentor, team lead, and technical advisor to more junior colleagues by providing first level escalation, direction, and assistance. Actively involved in industry organizations and forums.
:Thought Leadership/Process Improvement: Internal feedback loop to product and sales leadership teams on customer experience, product features/functionality, and service implementation/management. Provides training to internal groups.
:Customer Advocate: Escalation route for Sales Engineering Specialists : acts as customer advocate as necessary for pre:sales activities and minimal post:sales activities.
Knowledge, Skills or Abilities:

:Communication: Advanced written and verbal communication skills. Must have the ability to build relationships over the phone. Must have proactive communication style ensuring timely status of projects to account team and customers. Must be able to extract hidden or unrealized customer requirements and gain consensus on these requirements with the customer. Ability to focus ambiguous customer needs into specific, deliverable requirements. Able to develop relationships and communicate with high level customer technical staff and executives.
:Technical Skills: Advanced understanding of voice/data/internet applications, communications technology, and network design with expert understanding of 1 or more specialized products. Advanced understanding of technical terminology related to company products and services. Requires general knowledge of voice and data communications equipment. Advanced understanding of sales cycles and solution selling process, preferably at multiple levels, i.e., Internet and Enterprise. Advanced level presenta


Source: Tiptopjob_Xml


Area:

Requirements


Knowledges:

  • Internet
  • Internet

Sap customer experience (cx) training lead

Our client is looking for experienced SAP Customer Experience (CX) Training Lead on a 12 months renewable contract role in Elyria, OH. Position – SAP Customer...


From Vector Consulting, Inc - Ohio

Published a month ago

Salesforce release manager (salesforce administrator + salesforce release management)

Our client is looking for experienced Salesforce Techno Functional Release Manager on a 9 months renewable contract role in Rock Hill, SC. Position – Salesforce...


From Vector Consulting, Inc - South Carolina

Published a month ago

Senior compliance analyst

Senior Compliance Analyst Marketing Engagement Description Senior Compliance Analysts are responsible for supporting processes that ensure compliance by...


From Wallstreet Consulting - Michigan

Published a month ago

Engineer iii, injection molding

Injection Molding Engineer III Job Summary Direct interface and technical project management of multiple customer or business driven projects working in a team...


From Volt Services Group - New Hampshire

Published a month ago