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Software Services Analyst

Software Services Analyst

Catapult Staffing



Software Services Analyst

Details of the offer

Catapult Solutions Group is seeking a qualified individual to join the team to support public safety software systems. (Please note, this is not a software development position.) Duties will primarily be serving as a software business analyst - facilitating consultations, implementations, configuration setup, modifications, end user support, vendor facilitations, report writing and upgrades. Duties also include assisting in software system implementation projects and tasks as well as providing for maintenance and upgrade plans of all software systems assigned.

Experience working with Microsoft and SQL Server based environments, having proficiency with writing SQL scripts and SSRS reports is preferred. Being able to demonstrate the ability to build SQL stored procedures is a plus.

Apply business analysis methodologies to supply data to internal staff (Court, Police, and Fire Department) and the public.
Install, support, maintain, upgrade, and troubleshoot third-party software systems as assigned.
Design and support some custom desktop and web-based interfaces, when needed.
Mastery of COTS software implementation and maintenance procedures and practices.
Develop custom reports for various departments.
Provide end users with training.
Develop and deliver presentations on supported systems, as requested
Research and recommend technology/cost improvements and efficiencies in area(s) of responsibility.
Document programs and/or update documentation according to established standards
Provide secondary support for software systems assigned to other software staff as needed.


Equivalent to an Associate's or Bachelor's degree from an accredited college or university with major coursework in Computer Science, Information Systems or a closely related field.

Source: Dice