Social Worker Job

Social Worker Job


Social Worker Job

Details of the offer

For more than 80 years, Blue Cross and Blue Shield of Minnesota has been passionate about improving health. We provide quality, cost:effective health plans and innovative programs that make a healthy difference in people's lives. Blue Cross is the largest health plan based in Minnesota, covering nearly 3 million members in the state and across the country. We strive to help all Minnesotans overcome the barriers to good health.

We offer our employees a comprehensive benefits, compensation and total rewards package to keep you and your family healthy and to secure your financial future. Our Employee Resource Groups help us advance health equity while promoting a diverse and inclusive work environment. Join us and make a healthy difference in people's lives through the work you do every day. Together, well make Minnesota a better place to live - and a healthier one.

Description Summary 13;

The social worker position is an important role to assist our members and their families with gaps in care. The position exists to ensure our members are supported and given appropriate resources depending on their individual needs.

Accountabilities 13;
:Responds to member, provider, customer service, company and external partner referrals and/or questions.

:Provides referrals, education, and support coordination to appropriate community resources and tracks outcomes of those referrals,

:Evaluates members needs in order to address social determinants of health (SDoH) concerns such as transportation/housing/food insecurity and provides assistance to address gaps/barriers.

:Assist with quality improvement projects and population health initiatives (e.g. Stars and HEDIS).

:Provide caregiver support/resources and referrals.

:Serves as a resource to members and their families (e.g. navigating services in the health care system, needs assistance with home modifications/care at home, needs information about Medicare/Medicaid).

:Screens members for social/emotional factors such as depression, isolation and anxiety.

:Gathers accurate and comprehensive information required for benefit and/or member management, as required including the administration of screening tools in areas such as mental health, substance use, or social determinants of health needs.

:Facilitates referrals to Care Management Programs as appropriate.

:Collaborates and coordinates with team members to facilitate day to day functions and enhance the overall operation of the department.

:Serves as a subject matter expert to team members and BCBSMN, providing expertise and experiences to enhance care models, processes and procedures to more effectively address the wholistic health and wellbeing needs of members and families.

:Attends weekly ICT (Interdisciplinary Care Team) rounds and provides feedback, if appropriate.

:Maintains a caseload and documents in a plan of care, if appropriate.

Requirements 13;

:Licensed Social Worker (LSW) with no restrictions and 3 years relevant experience.

:1 year of county or hospital social work experience.

:Medicare and/or Public Programs experience.

:Flexibility to work varied hours.

:Demonstrates strong empathy and relationship building skills.

:Strong acumen in communication skills including listening, speaking and writing skills.

:Strong computer application skills.

Preferred Requirements 13;

:Medical call center or managed care experience.

:Process and project management experience.

FLSA Status 13;


Blue Cross Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gend

Source: Tiptopjob_Xml


  • Call Center - Customer Support / Customer Service Representative


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