Senior Telecomm Engineer

Senior Telecomm Engineer
Company:

Kforce Technology Staffing


Senior Telecomm Engineer

Details of the offer

RESPONSIBILITIES:
Kforce has a client in search of a Senior Telecom Engineer in Burlington, MA.
As a member of the team you will:
Have the responsibility for the day to day support and advancement of our global voice infrastructure; This includes areas in both Avaya Voice families Avaya Aura CM and Avaya IP Office such as:
* Avaya Aura CM topology and roles; Avaya System manager, Avaya Session manager, Avaya Communication manager
* Standalone Avaya IP office PBX management
* Directly responsible for the health of voice related appliances worldwide like servers, session border controllers, media gateways and others
Support above equipment in terms of:
* Data center placement
* Software updates
* Firmware updates
Design and support the environment in terms of:
* High availability mechanisms
* Dial Plans
* Dialing rules
* Voice routing rules
* Trunks (both H323 and SIP)
* Hunt groups
* Least cost routing
* Auto attendants and interactive voice menus sequencing
* Technical support skills, queues and routing options
* Voice mail
* Client troubleshooting
* Hardware phone voice clients
* Software voice clients
* Be responsible for monitoring voice utilization and performance; Logging, alerting and escalation policies
REQUIREMENTS:
* Bachelor's or Master's degree, along with extensive experience in the technical area
* Holding relevant Avaya specialist certifications will be considered and advantage
* Fuze/In Contact experience will be considered an advantage
* Experience with Linux operating systems and Python scripting will be considered an advantage
* SIP knowledge, experience and troubleshooting techniques
* Skype for Business and MS Teams general operational knowledge both from client and server perspective
* Experience in migrations between different voice systems
* Basic to intermediate LAN (end user related) and Data Center network troubleshooting
* Physical connectivity tests
* TCP/IP settings
* Reachability tests
* Exceptional ability and strong desire to learn new skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Source: Dice


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