Senior Security Support Engineer

Senior Security Support Engineer

Itech Solutions

Senior Security Support Engineer

Details of the offer

Network Security Engineer - Work from home
This role is part of a team responsible for the continuous operation and performance of our client's enterprise security network with a primary focus on Web Application Firewall (WAF). This position will provide operational leadership and vendor oversight on the implementation of changes, problem determination, and problem resolution for WAF related technologies, within the enterprise data network. This position will ensure high quality security service delivery through daily monitoring of vendor performance, responsiveness to security problems, crisis management, and adherence to service levels and security service improvement initiatives. This position will be responsible for joint planning and vendor oversight for WAF security-related change activity. A person in this role is expected to respond to high impact issues on a 24x7 basis, participating in a rotating on call schedule with other team members.

Specific areas of responsibility are:

Provide tier II/tier III operational support for F5 Application Security Manager (ASM) infrastructure

Troubleshoot and provide remediation for ASM related application incidents

Manage the implementation and maintenance of F5 ASM polices and provide consultation on projects requiring security operational support.

Provide planning and vendor oversight for F5 ASM related changes

Ensure all F5 ASM security definitions are updated during scheduled releases

Develop improved processes to improve WAF and security service reliability and availability

Operate and improve services in accordance with business needs, priorities and SLAs.

Drive process improvements and procedures that will improve overall Security Service Delivery to the customer.

Ensure uniformity of security service delivery and attainment of all business and customer objectives.


Bachelors Degree in Computer Science or a related discipline and at least 5 years' experience in F5 load balancers, including LTM and GTM , WAF, IPS\DDoS management, or its equivalent in education and work experience.

Understanding of OWASP 10 vulnerabilities and industry standard mitigation practices

Prior experience with a large enterprise network, preferably in the healthcare sector

Knowledge of security protocols and implementations

Experience in the use of multiple network tools, such as, SyslogNG, SevOne, Splunk, tcpdump and wireshark, for network troubleshooting

Well versed in crisis management and root cause analysis techniques.

Experience working in a team-oriented, collaborative environment.

Able to conduct research into networking issues and products as required.

Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

Ability to present ideas in a user-friendly language.

Highly self-motivated and directed.

Strong customer service orientation.
For more information please contact Janice DiCicco at 860-979-0912 or **********
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.


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