Senior Enterprise Account Executive

Who we are:
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
Overview:
The Senior Enterprise Account Executive is the catalyst behind Frontier Communications' success as an organization. As a seasoned and experienced, consultative sales professional, the Sr. Enterprise Account Executive II is responsible for protecting and growing revenue performance with our largest and most complex Enterprise customers.
The Senior Enterprise Account Executive is expected to develop credibility with customers by determining their requirements through a deep understanding of their business drivers, objectives and challenges, and to propose solutions to those requirements comprised of Frontier's comprehensive portfolio of information and communications technology solutions.
Developing strategies and tactics to increase customer retention, improve customer satisfaction, and grow revenue is the mandate of the Sr. Enterprise Account Executive.
Role                                                                                              
Your role as an Senior Enterprise Account Executive includes:
Retain and grow our current customer base
Manage and optimize current revenue of existing customer base through retention activities, new product sales, and strategic technology migration
Accountable for incremental growth in assigned module(s) consisting of customers in single or multiple vertical industries
Manage both pre- and post-sales support resources throughout the sales cycle to retain and leverage customer relationships, provide business solutions, and expand existing revenue base
Pre-Sales: Product Specialists and Sales Engineers
Post-Sales: Project Managers, Engineers, and Customer Service Specialist

What makes a good Sr. Enterprise Account Executive?
Retain and grow customer base through building strategic partnerships and approaching opportunities through the customer lens
Influencing others to act by gaining commitment and agreement on add-on sales solutions
Ability to articulate client strategies, using industry knowledge to expand business opportunities
Resourceful and able to overcome obstacles and barriers to find appropriate sales solutions

Core Responsibilities
Foster extensive relationships with existing and new customers within assigned customer module including C-Level Executives, decision makers, influencers and key users
Retain current customer base and expand revenue through cross/up-sell opportunities
Develop new revenue opportunities by prospecting potential customers
Develop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver results
Improve and maintain current customer satisfaction results through engagement and responsiveness to regular surveys and feedback
Partner collaboratively with paired Customer Service Specialist to ensure outstanding customer service and responsiveness
Establish self as a trusted advisor, providing guidance on strategic initiatives in the position to instinctively know how to provide relevant insights
Connect client's business objectives with Frontier Business solutions and effectively understand and respond to customer objections
Partner with pre-sales engagement members to align goals and ensure ongoing refinement

Requirements
Deep understanding of the network attributes, complex communication products, and solutions sought by medium enterprise level companies
Displays ability to create new demand by proactively bringing new points of view to target accounts
Can identify and articulate customer value proposition and links solutions to the customer strategy
Consistently demonstrate the ability to convert qualified leads into sales opportunities
Strong presentation skills
Experience in crafting thoughtful strategic account plans, and expert execution of those plans
Sales cycle management experience, including Salesforce proficiency
Minimum of 7+ years of business-to-business experience managing and selling to complex, large-sized companies with a proven, documented track record of success in:
Complex and Consultative Sales Environment
Selling individual products and integrated complex communication solutions throughout an organization
Telecommunications industry experience(s) a plus
Candidate must possess a valid state driver's license and have a clean driving record

What we offer: 
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:
20 PTO (Paid Time Off) days + 10 paid holidays per year
Day one medical, dental, vision and prescription drug plan
401k match of 50% on 6% of eligible compensation
Tuition Assistance Program
Personal & Work Life Balance Resources & Wellness Support Assistance
Employee Resource Groups
10 weeks of paid parental leave, & a phased return to work program for new parents
Up to $10k in adoption program assistance
3 weeks of paid caregiver leave

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

#LI-MHM