Senior Director, Event Technology

Senior Director, Event Technology


Senior Director, Event Technology

Details of the offer

The Senior Director, Event Technology II (Sr DET II), is responsible for directing a successful sales and operations team to achieve the revenue and profitability goals of assigned location(s). This position ensures the team delivers World:Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with venue. The Sr DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This position reports to an Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Account Management
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
Create and participates in business review presentations.
Service high profile/visibility events and act as a point of escalation when needed.
Seek to establish and maintain valuable industry relationships (ie hotel management, Production/EXPO)
Oversee the Sales Leadership team
Financial Management and Reporting
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the companys standard operating procedures.
Achieve PSAVs financial goals for the location(s) by ensuring the proper management of labor, equipment sub:rentals and other costs.
Train and directs operations and sales teams to complete standard and ad hoc reports.
Complete and analyzes reports and budgets to effectively manage the business.
Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients.
Confirm venue partners process all payments to PSAV in a timely basis.
Accountable for successful execution of very large events that exceed 500,000 dollars in revenue
Review location P and L and develops action plans to address deficiencies/grow the business
Operations Management
Direct very large, complex and diverse events with vast spaces and variable locations (ie an autoshow)
Oversee operations/Select Services teams to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards. Confirm that the operations/select services team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
See the Big Picture by analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets.
Guarantee a PSAV management presence at all venue meetings, such as daily stand ups or sales meetings. Meets with Operational Leadership to review upcoming events, problem solving, operational feasibility, and budgets.
Collaborate with Select Services regional management teams when necessary
Perform duties similarly aligned to running a successful independent business
Sales Management
Hold the Sales Director accountable to maintaining a healthy pipeline at all times to achieve established revenue targets.
Confirm all known opportunities are in CRM and are completed accurately and updated at all times.
See the Big Picture by ensuring the Sales Director leads the sales forecasting efforts at home location(s), including the accurate and timely submission of reports.
Create and presents information and reports, as needed, to senior management related to business performance, pipeline, forecasting, etc.
Maintain knowledge of new product/service offerings and emerging technology supporting

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