Senior Business System Analyst

Senior Business System Analyst
Company:

Ccs Globaltech


Senior Business System Analyst

Details of the offer

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.

we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.

We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

If you are a partner company, please submit resumes with contact information of
your own W2 Consultants only
. Submitted consultants are expected to have excellent communication skills.

Position:
Senior Business Systems Analyst

Location:
San Jose, CA

Duration:
4-6 months with opportunity for extension

Job Description:

Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems;

Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible;

Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes;

Coordinates and participates in the evaluation of new module releases;

Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies;

Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation;

Leads the evaluation of new software and upgrades for complex solutions;

Manages technical changes, verifying testing results, and adhering to technical and business standards compliance;

Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation;

Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required;

Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output;

Leads, coordinates and participates in application upgrades and changes;

Documents functions and changes to new or modified functionality;

Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations;

Provides information and support to Instructional Designers to facilitate end user training;

Provides input to the development of formal business cases when new or enhanced business solutions are proposed;

Provides updates on fixes to known issues and planned updates and upgrades;

Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required

Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing

Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs

Generate Discovery and Gap Analysis for Probation Case Management System (CMS) Implementation plan and design for Probation CMS

Probation CMS interface design

Traceability requirements for Probation CMS

Probation CMS application configuration

Testing Iterations for Probation CMS

Provide knowledge transfer to internal team members by leading knowledge transfer sessions.

Minimum Qualifications:
Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities.

Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field.

Six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the Business System Analyst.

Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis;

Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the Business System Analyst classification.

Experience working with
public agencies
and
law enforcement
a
plus (preferred).


Source: Dice


Area:

Requirements

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