Security Officer Ii : Security

Security Officer Ii : Security
Company:

(Confidential)


Security Officer Ii : Security

Details of the offer

Security Officer I/II: Under the direction of the Supervisor of Security Operations as well as direction from the Manager of Security and Parking, the Security Officers receive and transmit all incoming emergency and nonemergency telephone and radio messages to appropriate security personnel and other personnel for Hoag Hospital and its affiliates (the Organization). Function as a resource regarding information for patients, visitors, and Organization personnel. Conduct interior and exterior campus patrols to ensure a safe environment. Submits clear and concise written reports to document all the essential details of events occurring on hospital owned properties. Routinely maintains composure under stressful conditions, setting an example for the staff. Consistently serves as a role model for staff; monitoring their interaction with other Organizational employees, patients and guests. Recognizes unsafe situations and takes immediate action to resolve the issues wherever possible, and reports the situation from a safe distance while dispatching Emergency responders when it is not safe to intervene.

Security Officers may be trained to perform all of the below job functions under every level especially for emergencies. The job duties listed under each sections level will represent an emphasis and expectation of where a majority of that level Security Officers time will be spent.

Secrity Officer I:

:Escort patients, psych patients, employees, separated employees.
:Funnels issues following chain of command to the on:duty Lead Officer.
:Communicate effectively by radio; using proper radio etiquette, and conduct frequent radio checks to ensure serviceability at all times for officer safety.
:Key Service requests to open locked doors or cut locks.
:Lost and Found: managing the inventory, identifying owners, handling storage of patient belongings.
:Campus Patrols including on foot and in vehicle.
:Patrol the Emergency Department on a consistent basis.
:Parking Enforcement daily, during special events, stall counts, employee and patient assistance.
:Support the Pay:to:Park program by answering customer questions and concerns, appropriately issuing validations, and effectively utilizes logs to record information.
:Code Responses: including but not limited to responding to elopements, keeping visual on patients running from care, may need to physically intervene, calling the police department, de:escalating combative scenarios, responding to suspicious packages, working with engineering to give the all clear on various alarms ranging from fire to radioactive alarms.
:Appropriately assesses and implements the use of restraints when assisting with agitated, confused or disruptive patient behaviors.
:Morgue: mortuary escorting, signing off on deliveries and releases, follow set procedures including fetus, placenta, tissue procurement, organ donation, and cooler unit tracking.
:Slip and Fall: taking notes and photos of incident to document conditions such as lighting, taking statements of fall victim and any observers.
:Preliminary field investigations.
:Effectively provides detailed information to local Law Enforcement, Fire Department officials, and/or other emergency personnel, upon request from Security Officers on:scene.
:Knowledge of campus layout to answer questions on campus directions.
:Visitor check:in after hours.
:Lockups: items such as nightly locking of various gates, areas, and re:opening in the morning.
:Participate in safety drills, simulate lock downs, testing panic and elevator call buttons.
:Fire Watch: if a fire alarm goes offline to manually monitor affected area.
:Equipment and alarm testing such as radios, doors, and elevators.
:Security Projects as assigned.
:Helicopter: clearing landing pad, turning on lights, escorting passengers upon arrival and departure.
:May require travel between various Hoag locations and its affiliates.
:Maintains a working telephone number for efficient st


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