Sales Manager

Sales Manager


Sales Manager

Details of the offer

Company Name:Ralphs Position Type:Employee FLSA Status: Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Assist in directing and supervising all day:to:day functions, duties and activities for the Front:end department. Accept full responsibility for store operations in the absence of the Store Manager, Co:Manager, Front End Manager and Grocery Manager. Responsible for assisting with the execution of best practices, goals and Front:end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:

: Promote trust and respect among associates.
: Create an environment that enables customers to feel welcome, important and appreciated.
: Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products.
: Assist with monitoring and control supply expenses for the department.
: Assist with managing cash control, sales and cash items and store records.
: Adjust labor needs in accordance with the business needs of the store to provide adequate department coverage especially in regards to Prime:Time.
: Assist in the development and implementation of department action plans to achieve desired results.
: Collaborate with Front:end associates and promote teamwork.
: Display a positive attitude and a sense of urgency.
: Stay current with present, future, seasonal and special ads.
: Perform an effective Night Store Walk ensuring proper store standards in both Fresh and Non:Perishable Departments.
: Maintain basic knowledge of Store Financials including the Store Operating Statement, the concepts of Gross Profit, cost and retail, and basic math.
: Assist in maintaining in:stock conditions of all items using the Computer Assisted Ordering system as well as replenishing fast:moving items as business dictates throughout the day.
: Demonstrate excellent interpersonal, decision:making and leadership skills.
: Make sound decisions in the stores best financial interests under pressure in a fast:paced work environment.
: Adhere to all food safety regulations and guidelines.
: Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
: Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
: Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
: Notify management of customer or employee accidents.
: Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
: Adhere to all local, state and federal laws, and company guidelines.
: Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

: 18 years of age
: Ability to handle stressful situations
: Effective communication skills
: Knowledge of basic math (counting, addition, and subtraction)
: Retail or Customer Service experience Desired Previous Job Experience

: High school diploma or equivalent
: Management experience

Education Level:

Required Certifications/Licenses:

Position Type:







Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they're par

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  • Call Center - Customer Support / Customer Service Manager



  • Basic

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