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Restaurant Shift Leader

Restaurant Shift Leader
Company:

(Confidential)



Job Function:

Other

Details of the offer

No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.

Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.

We're growing, with more than 400 locations across 28 states, and Canada. So we're always looking for people who demonstrate what we call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness(R). Come be part of it.

Job Description

As a Captain you directly influence the success of MOD by assisting the store General Manager in executing store operations during scheduled shifts. The role is to deploy MOD Squad members, and to delegate tasks so that the MOD experience is achieved and maintained for customers.

As a MOD Squad Captain your objective is to live, teach and demonstrate the MOD Pizza purpose in all interactions.

Key Responsibilities

We Engage and Inspire

:
We have GRIT, GENEROSITY, GRATITUDE and GROWTH
:
Connect with your GM Be Passionate about the vision and be instilled with confidence
:
Share your knowledge with others to encourage and champion operational success
:
Celebrate store success with one another

We deliver food that is safe, looks and tastes outstanding

:

Food quality is everyones role. Ensure food quality and accuracy in both back of house (BOH) and front of house (FOH)
:

Ensure cleanliness of FOH and BOH
:

Ensure all food, pans, utensils and equipment look phenomenal
:

Role model and maintain portioning standards

We deliver an excellent customer experience

:

Get to know your customers and build community relationships
:

Maintain a uniquely MOD experience in the lobby with your demeanor, volume of music, comfy temperatures, and cleanliness standards
:

Build brand dedication through outstanding service
:

Hospitality is core by putting the customers first, creating an inviting environment, and have them feel MODs love.
:

Live the MOD 5 Core Beliefs and spread the MOD 4 Gs with each Squad

We achieve excellent speed of service

:

Follow accurate deployment and adjust, if needed
:

Celebrate the wins with your Squad
:

Give feedback after each peak about what was good and what can be improved

We own the shift

:

Create daily goals and share with your team
:

Lead by example
:

Adhere to all Open/Shoulder/Closing shift checklists
:

Act as the food safety leader
:

Coordinate all cash handling policies and procedures
:

Connect with the MOD Squad about all MOD Comm information
:

Respond quickly and effectively to all emergency situations
:

Coach in the moment when standards are not being met and celebrate when they are
:

Be encouraging of your team even with the seas are rough. Help where you are BEST NEEDED and celebrate successes

We influence all FOH facilities and equipment

:

Keep FOH front line, bathrooms, oven, floors, lobby and drink station clean and organized
:

Clean and maintain all FOH fixtures, windows, tables and chairs
:

Ensure MOD Squad is always assigned to the lobby during the peak periods

Basic Qualifications:

:

A real passion for people
:

3+ months in a role with the MOD Squad
:

Reliable transportation
:

Must be at least 18 years old

Preferred Qualifications:

:

Food/service industry experience
:

At least 1 year of leadership experience
Physical Requirements

As a member of our Squad, you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reachin


Source: Tiptopjob_Xml

Job Function:

Requirements


Knowledges:
Restaurant Shift Leader
Company:

(Confidential)



Job Function:

Other

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