Reservations Agent

Reservations Agent


Reservations Agent

Details of the offer

TheReservations Agentis responsible for the following job functions.

Fulfills reservation requests for guests of the resort, from the following sources.
Reservation requests form Global Distribution System (Internet).
Reservation requests from casino hosts and other internal departments.
As needed, answer, screen and route external and internal calls.
Supply information to callers regarding on-site facilities. Reviews bulletins to be aware upcoming events.
As needed, perform other clerical duties such as filing, faxing, coping, and preparingand sorting mail.
Assist with the entry of Group Reservations as well as various rooming lists
Cover shifts as needed to ensure call center is properly staffed.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Supervisory Responsibilities:
This position has no supervisory responsibilities.

Source: Casino Careers



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