Quality Assurance Specialist

Quality Assurance (QA) Specialist ROLE We need an experienced Quality Assurance (QA) Specialist at the Naval Dosimetry Center (NDC). The NDC provides leadership and expertise to ensure mission readiness through disease prevention and health promotion in support of the National Military Strategy. In this role, you assist command with your expert knowledge of quality management standards, accrediting agencies and regulatory requirements about laboratory operations, knowledge of statistical evaluation and analysis, laboratory quality control/assurance policies, procedures, and principles. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package. Apply today! RESPONSIBILITIES Improve, implement, and assist the QM and Lead QA Specialist in the management of the command's Quality Assurance (QA) programs and is the primary backup for the QMReview, independently edit, format and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence by the Navy Correspondence Manual, Official Navy Message Traffic, and other format policiesAssists in maintaining the command Quality ManualEnsure administrative accuracy and document control for all procedures and management memoranda used about dosimetry processingEvaluate and, as needed, update the comprehensive dosimetry training program Review references required for national accreditation (NIST Handbook 150, NIST Handbook 150-4, ISO 17025, 10 CFR Parts 19 and 20) and ensures the most updated versions are being utilizedProvide status updates for open issues in the corrective actions tracking database and ensure proper documentation for the completion and closure of these issues Provide documentation of three-monthly assessments, including reviews and audits of procedures, as well as surveillance of staff member performance in completing procedures with verbatim complianceAssist with the completion of biannual drills as a drill team member. Drills test the response of personnel and efficacy of processes during simulated unscheduled events and provide documented results to improve aspects of the dosimetry systemProvide documentation for incidents that occur to include any root-cause analysis, required corrective actions, and effectiveness reviews to prevent any repeat occurrencesProvide statistics for annual command surveys, including metrics for customer responsiveness, customer feedback provided, and whether the command appropriately responded to any negative feedbackTrack the status of corrective actions and updates the Corrective Action Tracking Database (CATD)Schedule and track internal auditsAssist with audits, surveys, and reviews, both internal and external, and provides regular reports to 1-provide an overview to command leadership and 2-to assist responsible Managers and Department Heads in the identification of discrepancies and non-compliances as well as tracking corrective actionsConduct causal analysis, develop Corrective Action Plans, and conduct effectiveness reviews of corrective actionsPlan, coordinate, direct, and conduct internal audits, surveillances, and reviews for the command Edit the internal and external documents, including Standard Operating Procedures (SOPs), Master Lists, Matrices, requirements, policies, and formsReport all issues about quality, including problem resolution, focusing on and prioritizing quality issues following applicable regulations and standardsIdentifies process improvements and prepares recommendations for improvement REQUIRED QUALIFICATIONS Expert knowledge of quality management standards, accrediting agencies, and regulatory requirements about laboratory operations; knowledge of statistical evaluation and analysis, laboratory quality control/assurance policies, procedures, and principlesStrong skills with Microsoft Office suite and SharePoint collaboration softwareExperience with desktop publishing software (at least 3 years) and demonstrated ability to apply graphic elements of design and layout production to enhance the presentation of documents, posters, and other material EDUCATION Bachelor's degree or higher in Business, Health, or a related field PREFERRED QUALIFICATIONS Experience with military technical documents, including point papers, policies, and messages, and working in a military environment preferredExperience with metric support LOCATION Bethesda, MD 20889 CLEARANCE U.S. citizenship is required since this role supports the U.S. Federal governmentAbility to pass a background investigationSecret Security Clearance Required CLIENT Naval Medical Logistics Command TRAVEL No travel required WORK HOURS 40 hours per week8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility — W2   RELOCATION Not eligible for relocation benefits West 4th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.