Product Owner

Product Owner

Jewelers Mutual Insurance Company

Product Owner

Details of the offer

Jewelers Mutual, the nation\'s only company exclusively insuring the jewelry industry is hiring for a Product Owner - Platform! This position will be open to our Dallas, TX office.This position is not open to 3rd party recruiting firms.
Why JM?
We are a company that is driven by our core values of Agility, Accountability and Relevancy! We will raise the tide of the Jewelry Industry through our people, our customer commitment and our technology.
COVID-19 Update: Jewelers Mutual recognizes the impact of COVID ? 19 and our employees safety is at the forefront of our response to this pandemic. We have created an Emergency Response and Readiness (ERR) team to daily monitor and assess the COVID-19 situation. Protocols have been established to ensure a safe and healthy workplace and our employees can find comfort in knowing their safety is our number one priority.
About the Dallas Office:
Our office in Dallas, TX is located at the Premier Place and offers an onsite athletic club, an onsite deli, convenient transit, dining and shopping all within walking distance!
Position Summary:The Product Owner is responsible for directing the implementation of a business unit roadmap for existing and future programs. This includes backlog coordination, sprint management, stakeholder engagement, escalation and communication throughout delivery and implementation.
The role requires cross-functional collaboration with all internal business areas such as: Technology, Operations, Marketing, Finance, and Legal as well as external vendors and partners.
Provide expertise to deliver a digital-first, omni-channel experience supporting multiple distribution models used to generate new business with future servicing functionality.
Collaborates with business leaders, stakeholders, and customers to solicit ideas and feedback to deliver functionality that drives profitable growth.
Driving to an agile and iterative approach and avoiding analysis paralysis, leveraging rapid-development best practices to test and refine distribution channel based on business and agent feedback.
Advocating for continuous, rapid deployment with continuous testing to understand the impact changes have on adoption, revenue, and profit; and pivoting as needed to meet business objectives and serve customer/agent needs.
Strategic thought leader that collaborates across the organization through innovative, creative, problem solving thinking resulting in actionable steps and defined business outcomes.
Translating the strategy into a delivery roadmap and guide Agile delivery teams to execute, and monitoring performance, analyze reporting, and create proposals to ensure key goals are met.
Developing and presenting relevant metrics (goals), methodology, and reporting.
Participating in the preparation of business cases including return on investment (ROI) analysis.
Contributes to short- and long-term planning sessions to design functionality to meet the needs of each Strategic program, distribution model, and future functionality requirements.
Obtains needed information from stakeholders, in formal and informal meeting environments, to form comprehensive requirements.
Develops, writes, and communicates business requirements and functional specifications for implementation eliminating ambiguity.
Ability to quickly adapt to changing organizational priorities and recommends priority of requirements based on time, cost, scope, strategic fit and return on investment.
Assists in the business process redesign and documentation as needed for new technology, functionality, products or programs.
Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstract up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
Interacts professionally with diverse groups, executives, managers, vendors and subject matter experts
SUPERVISORY RESPONSIBILITIESThis job has no immediate, direct supervisory responsibilities. The Product Owner will lead and mentor other product owners and team members and is expected to successfully lead and execute with little management oversight.
EDUCATION AND/OR EXPERIENCEA Bachelor?s degree from a four-year college or university. Equivalent work experience in a similar position may be substituted for educational requirements.
The ideal candidate has a minimum of 10 years of increasingly responsible experience in digital product management with an emphasis on customer-centric business process improvement; Experience in managing cross-functional internal and external stakeholder groups, and gathering and/or developing requirements for multi-channel / omni-channel digital marketplaces, B2B portals & B2C portals.
Property/casualty insurance, financial services and/or jewelry industry experience is desired, but not required.
COMPUTER SKILLSProficiency in common Microsoft applications, including MS Office Suite, Visio, SharePoint and Outlook. Working knowledge of project management applications, Mind Mapping Software, and prototyping applications (e.g. Photoshop, Dreamweaver, Axure, iRise, Microsoft Expression Studio).



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