Product Analyst

Product Analyst
Company:

Spectrum


Place:

Colorado


Area:

Programmer

Product Analyst

Details of the offer

About the Job

Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

JOB SUMMARY
Responsible for conducting business analysis activities around new product requests to identify business problems and propose business solutions. Provide a complete analysis of the organizational and operational impacts of developing,
implementing, and supporting a new product. Act as liaison between Product Management and technical and operational support groups impacted by new products - such as Engineering, IT, Customer Operations. Possess knowledge of each group's technical capabilities, systems, processes, capacity, etc. and applies that knowledge to translate the business or user needs into business requirements and possible solutions that can be executed within the constraints of the project and the organization. Possesses ability to be thorough and meticulous, with an eye for detail, and must apply logic and knowledge of the business to identify and correct inaccuracies in reports and presentations. Capacity to lead cross-functional projects related to business process, product lifecycle management, and product development.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Generate requirements documentation, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements.

Gather, analyze, refine, validate, documents and maintains requirements and document repositories.

Perform analysis in support of process definitions for the purpose of identifying opportunities for process improvement and an improved customer experience.

Create and maintain reporting for consumption by the working team and the executive team.

May lead business process design and documentation

May lead cross-functional projects related to process improvement, product lifecycle management, or product development

Support product and feature launches with data analysis and presentations that reflects the customer’s experience and usage of the new product/feature.

Apply lessons learned to new projects to ensure continuous operational improvement in developing, implementing, and launching new products.

Perform other duties as required
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to analyze and interpret data and create recommendations
Ability to define key performance indicators / metrics
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to document, prepare and present data-driven presentations
Ability to support multiple projects at one time
Ability to communicate and contribute cross-functionally, and within a matrix environment
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to show judgment and initiative and to accomplish job duties
Ability to communicate with direct management and company personnel
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Strong business sense and sense of urgency to achieve business results
Highly motivated and talented with an interest in technology, a love for great products, and strong business acumen
Excellent analytical ability is a must
Ability to plan, prioritize and organize effectively and independently
Ability to use software applications (i.e. Word, Excel, Visio, PowerPoint, SharePoint, etc.)
Strong analytical and problem solving skills
Expertise in Excel and PowerPoint
Education
Bachelor’s degree related field or equivalent experience

Related Work Experience / Number of Years
Business Analysis experience 1-3
Project Management Experience 0-1
Related industry experience (Cable, Telecommunications, 1-3
Software/Online Services)

WORKING CONDITIONS
Office environment
View more info
View less infoReport this job
Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

JOB SUMMARY
Responsible for conducting business analysis activities around new product requests to identify business problems and propose business solutions. Provide a complete analysis of the organizational and operational impacts of developing,
implementing, and supporting a new product. Act as liaison between Product Management and technical and operational support groups impacted by new products - such as Engineering, IT, Customer Operations. Possess knowledge of each group's technical capabilities, systems, processes, capacity, etc. and applies that knowledge to translate the business or user needs into business requirements and possible solutions that can be executed within the constraints of the project and the organization. Possesses ability to be thorough and meticulous, with an eye for detail, and must apply logic and knowledge of the business to identify and correct inaccuracies in reports and presentations. Capacity to lead cross-functional projects related to business process, product lifecycle management, and product development.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Generate requirements documentation, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements.

Gather, analyze, refine, validate, documents and maintains requirements and document repositories.

Perform analysis in support of process definitions for the purpose of identifying opportunities for process improvement and an improved customer experience.

Create and maintain reporting for consumption by the working team and the executive team.

May lead business process design and documentation

May lead cross-functional projects related to process improvement, product lifecycle management, or product development

Support product and feature launches with data analysis and presentations that reflects the customer’s experience and usage of the new product/feature.

Apply lessons learned to new projects to ensure continuous operational improvement in developing, implementing, and launching new products.

Perform other duties as required
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to analyze and interpret data and create recommendations
Ability to define key performance indicators / metrics
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to document, prepare and present data-driven presentations
Ability to support multiple projects at one time
Ability to communicate and contribute cross-functionally, and within a matrix environment
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to show judgment and initiative and to accomplish job duties
Ability to communicate with direct management and company personnel
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Strong business sense and sense of urgency to achieve business results
Highly motivated and talented with an interest in technology, a love for great products, and strong business acumen
Excellent analytical ability is a must
Ability to plan, prioritize and organize effectively and independently
Ability to use software applications (i.e. Word, Excel, Visio, PowerPoint, SharePoint, etc.)
Strong analytical and problem solving skills
Expertise in Excel and PowerPoint
Education
Bachelor’s degree related field or equivalent experience

Related Work Experience / Number of Years
Business Analysis experience 1-3
Project Management Experience 0-1
Related industry experience (Cable, Telecommunications, 1-3
Software/Online Services)

WORKING CONDITIONS
Office environment


Source: Monster


Area:

  • IT - Information Technology / Programmer

Requirements


Knowledges:

  • Internet
  • Internet

Related offers

Data engineer

Allianz Global Investors is seeking an Data Engineer/Application Developer to support our Best Styles department. Best Styles is an active, highly diversified...


From Allianz Global Investors - California

Published 20 days ago

Software engineer

Lightbeam Software Engineer As a Pioneer for the Population Health Software Industry that's projected to grow to 31B by 2020, we are looking for full time...


From Lightbeam Health - Pennsylvania

Published 20 days ago

Administrative assistant

A growing UAV and remote sensing solutions company based in Austin, TX is looking to add an experienced Administrative Assistant to our team.We build custom...


From Sdhr Consulting - Texas

Published 20 days ago

Pl/sql developer

Job Description: Solid understanding of Software Development Life Cycle models as well as expert knowledge of both Agile principles and practices Hands-on...


From Ztek Consulting Inc Duluth, Ga - Minnesota

Published 20 days ago