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Portfolio Administrator

Portfolio Administrator
Company:

Kidder Mathews Careers



Job Function:

Customer Service

Details of the offer

The Portfolio Administrator assists the Manager(s) in the day-to-day management of all aspects of operations for the assigned portfolio, in accordance with the goals and objectives of the individual Clients. Depending upon the composition of the Property Management Team, the Portfolio Administrator may perform the duties of the Administrative Assistant. ESSENTIAL FUNCTIONS: Leasing:• Coordinate approval of and track process of leases, contracts, notices and other time sensitive documents• Distribute lease documents to Owner, Administrative Assistant and Tenant• Coordinate signage, keys and distribution of property information sheet to tenant• Receive, code and track all invoicing related to lease commissions• Partner with Manager(s) and leasing team members to ensure that all vacant space is in “market ready” condition• As directed by Manager(s), assist Administrative Assistant in maintaining lease and property filesFinancial and Reporting:• Code invoices/payables in a timely manner each week• Research problems with invoices• Assist Manager(s) with annual budgeting process, to include re-bid of service contracts as directed by Manager(s)• Contact utility companies, vendors and contractors to obtain upcoming rate increases; compile data for Manager(s) and Accountant for final budget input• Assist Property Manager(s) in preparation of month Owner statements, assembles, copies and distributes financial reportsOperations:• As assigned by Manager(s), respond to and resolves tenant concerns • Follow through on any needed repairs or maintenance as directed by Manager(s)• Assist Administrative Assistant in preparing vendor contracts for Manager(s) review and signature• As assigned by Manager(s), interface with property vendors and contractors to ensure prompt response to maintenance issues• Distribute monthly accounting calendar and updates as needed throughout the month• Maintain Portfolio emergency contact information book, to include tenant and vendor information, ensuring accurate and up to date information• Administer Purchase Orders and Work Orders in Corrigo CMMS• Track Tenant and Vendor insurance for compliance and expirationTenant and Owner Relations:• Maintain courteous, service-oriented rapport with tenants and owners• Promote and foster confident, comfortable relationships with tenants and owners• As directed by Manager(s), oversee tenant move-in and move-out process • As directed by Manager(s), conduct move-in and move-out walk-throughs with tenant• Compose all welcome, termination and final inspection correspondence• Respond to tenant issues and assist Property Manager in resolving tenant concerns• Follow-up with Tenant’s on service requests and manage Tenant work-orders in Corrigo CMMSTenant Improvement Construction:• Prepare proposal requests, distribute to general contractors and coordinate collection of bids• Prepare comparison spreadsheet from collected bids and assist Property Manager in selection of general contractor for project• Prepare Kidder Mathews contracts for project; track contract signing and distribution• Coordinate communications with Tenant, Building Engineer and General Contractor during tenant improvement process• As directed by Manager(s), attend walk-throughs, with contractor and tenant during construction process• Attend construction meeting; take meeting minutes and distribute• Receive, track and code all invoices related to tenant improvements, building improvements and capital expenditures• Maintain construction fileAdministrative:• Provide administrative support for Manager(s), including phone support, preparation of correspondence, reports, memos and proposals, filing and distribution of correspondence• Complete weekly filing• Compose letters as requested by Manager(s)• Prepare Tenant Handbooks and Emergency Manual for distribution• Assist in arranging sign and building directory changes• May order office supplies • May coordinate maintenance of copiers/printer/fax machineSKILLS AND ABILITY:• Good communication and organizational skills • Ability to build relationships with clients, vendors and internal partners• Professional communication etiquette with good oral and written communication skills• Demonstrated ability to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environment• Ability to speak, write and understand English• Exceptional attention to detail• Strong customer service skills with the ability to interface with prospective tenants, owners, employees and management• Demonstrated initiative and trouble shooting skills• Demonstrated understanding of the budgeting process• Demonstrated understanding of lease documents and contracts• Demonstrated ability to recognize high quality maintenance work• Demonstrated ability to draft quality, well written letters, reports and memosEDUCATION/EDUCATION: High School Degree or equivalentREQUIRED KNOWLEDGE: • PC literate (Internet, Word, Outlook, Microsoft Office Suite, Adobe Pro)• Strong Excel skills EXPERIENCE REQUIRED: 3+ years administrative experience required; property management experience desired


Source: Dayforcehcm

Job Function:

Requirements

Portfolio Administrator
Company:

Kidder Mathews Careers



Job Function:

Customer Service

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