Patient Care Coordinator

Patient Care Coordinator


Patient Care Coordinator

Details of the offer

Job Description Patient Care Coordinator If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or you are unwilling or are not able to participate with us at this level, then we are not a good fit for you. Our expectation is that you will take the steps necessary to do what you say you will do and be accountable for your actions. In other words, live above the line. We understand that not every person is ready for this level of performance and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the above the line principles:

1. Accountability: See it, own it, solve it, do it

2. Become part of the solution

3. Respect for others and their feelings

4. Act now

5. Ask the question What else can I do?

6. Ask the question What coaching do you have for me?

7. Ask the question What can I do better?

8. Personal ownership and pride

9. Reject average

10. Show others that you care

Job Duties

:Greet patients with a warm positive I am here to help solve your problem attitude
:Answer inbound marketing calls and make outbound constant contact patient calls
:Manage hearing care providers schedules
:Verify patient insurance
:Update practice management software with patient data / sales activity
:Maintain all daily, weekly and monthly reports and tracking documents as directed
:This position also involves coordinating various community outreach events and health fairs.

:Education: High School diploma required, higher education preferred
:Good, clear, strong voice with a positive, energetic, outgoing personality
:3+ years of office experience in a patient driven industry preferred
:Ability to handle a busy office with interruptions, calls, and walk:ins and remain positive
:Clinic hours are 8:30:5:00 M:F
If your desire is to be part of a winning team in an employee focused company our fast growing business is perfect for you.
Company Description
At American Hearing and Audiology our focus is you, the patient. Unlike a large medical clinic, patient care is far more important to us than paperwork. Our hearing care providers and staff care about you and why youre here. We take the time to hear your story, learn about your challenges. Our treatment plans match up with your unique situation and communication goals. The personal attention you receive will put you at ease and youll know why were the best choice for addressing your hearing difficulties.

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  • Sales / Trade Representative - Sales


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