Operations Manager

Operations Manager


Operations Manager

Details of the offer

Everyone communicates. It's the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network-our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state:of:the:art data centers- we provide the essential expertise and vital infrastructure your business needs to succeed. The world's most advanced networks rely on CommScope connectivity.

CommScope is looking for an Operations Manager in Claremont, NC

General Summary

The Operations Manager will be responsible for the day:to:day operations and long:term planning of CommScope Claremont operations. Defines goals, improves technologies, and resolves problems. Translates customer requirements into state:of:the:art manufacturing strategies and processes, resulting in cost:effective processing and profitable manufacturing of company products. Develops operations:related plans, budgets, and policies and procedures.

Role and Responsibilities

- Plan, direct and monitor production activities with the objective of maximizing the use of organizational resources to meet or exceed established targets for Simply CommScope (LEAN), Safety, Quality, Delivery, Cost, Employee Engagement and Talent Development.
- Drive the creation and deployment of Continuous Improvement initiatives which enable functional areas site to meet or exceed its Operating plan. Take proactive steps to ensure best practices are shared. Drive standard work for safety, quality, inventory, scrap rate/yield, TPM, 5S+1.
- Deliver an extraordinary customer experience. Understand the demand from the customer and plan materials and production in alignment with plan. Understand the extended value stream from procurement, through production to delivery and beyond. Focus on quality expectations of the customer and creating an extraordinary customer experience including but not limited to continuously improving ship to request rate, reduction of customer complaints/issues while balancing cost.
- Plan materials and production around the needs of the customer and meet or exceed production operating budget and plan. Maintain the capacity model, and allocate appropriate resources and monitor goal attainment. Develop headcount requirements and work to align with achieving operations plan.

- Partner with support staff and matrixed reports to ensure the support and resources provided align with the needs of the operation. To include planning, production, quality, Maintenance and process engineering staff.
- Measure performance (results and behaviors) while providing timely performance feedback and coaching. Mentor, coach and engage team. Resolve issues with people or functions to achieve targeted performance targets/metrics. Retain your key talent. Hold others accountable based on their personal performance results/behaviors as well as team results/behaviors versus expectations/targets.
- Demonstrate and proactively drive all people management responsibilities including hiring, training, coaching, performance management and employee relations for direct and matrixed reports. Proactively address potentially difficult or complex employee relations issues while pulling in the necessary stakeholders (i.e. HR, Legal, etc.).
- Drive strategic workforce planning and successful talent development strategies aligned to business needs, OLR and strategic succession planning outcomes/requirements, and seasonality.
- Drive employee engagement at the site through an appropriate daily, weekly, bi:weekly, monthly and quarterly communication strategy with a strong focus on recognition

-Cascade strategic objectives from Segment, Business Unit and Operations functiona

Source: Tiptopjob_Xml


  • Production - Manufacturing / Quality Assurance


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