Operations Center Analyst

Operations Center Analyst
Company:

Ntt Data Services


Operations Center Analyst

Details of the offer

NTT DATA, Inc., a top 10 global IT services company, has an immediate need for an Operations Center Analyst

to support our client
.
To apply for this position, please follow the link below or send your resume directly to
**********
. For more information please call Shawn Mills @ 201-835-2715.
Project Description:
We are looking for an innovative and creative Global Team member for the Client's User Experience Innovation group in the discovery and redesign of digital capability.
* Understand Natural Language Processing and AI learning systems.
* Database structures (e.g. SQL, NoSQL).
* Understand Python and JavaScript.
* Collaborate with product managers, business owners and Service Desk Reps.
* Assist with the development of business analytics and processes.
* Discover, build & design new digital capability including conversational UI's and AI.
* Strong communication skills and the ability to develop and confidently deliver polished presentations
Required Skills:
* Minimum of Associates Degree with STEM disciplines and Business background preferred.
* Strong logic and analytical skills.
* Professional writing experience.
* Experience or knowledge of artificial intelligence, speech recognition technologies, or machine learning.
* Experience with speech recognition and CLP/NLU/NLG systems a plus.
* Understanding of Speech/Voice User Interface/Natural Language Voice User Interface design a plus.
* Speech recognition software and/or telephony experience a plus.
* Ability to work in a global environment.
* Understanding of Record tracking tools (e.g. Service Now) a plus.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.


Source: Dice


Area:

Requirements


Knowledges:

  • Python

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