Noc Technician

Noc Technician

Robert Half

Noc Technician

Details of the offer

Robert Half Technology is seeking candidates for a NOC Technician position! This temporary to full time position is located in Oakbrook, IL! As the NOC Technician you will be responsible for the 24-hour monitoring and support of our client's core infrastructure in order to ensure the availability of critical systems and services to end users in various locations. Candidates must possess strong troubleshooting and customer service skills and be comfortable working issues with internal and external customers via phone, instant messaging, and e-mail.
If you are interested, please apply today for immediate consideration!
As a Network Operating Center Technician, you will provide the monitoring of network and system security, performance, and backup processes.
You will also utilize monitoring, alerting and ticketing tools, and must be able to troubleshoot, report on and escalate issues when necessary.
Day to day responsibilities:
-Monitor the performance and availability of infrastructure applications, services, and network connectivity using software and/or hardware based tools
-Action generated alerts and provide troubleshooting/resolution or escalation to correct Tier 3/Tier 4 resources as required
-Resolve various technical/operational issues escalated from the Tier 1 Help Desk
-Execute problem documentation/notification procedures for major incidents
-Execute Service Validation checklists for critical applications and services
-Physical racking/stacking/cable running
-Unpacking and packing up hardware
-Proactively monitor data and communications networks to ensure 24x7 operation and that systems are available to all users

Requirements of the position:
-Strong knowledge of Microsoft server environments to include OS Troubleshooting, Active Directory, Group Policy, Exchange, Internet Information Server (IIS), SQL Server, Windows Server 2008 clustering, NTFS permissions
-Strong understanding of basic networking concepts and components to include DNS, DHCP, routers, firewalls, switches, VLANs, and hardware load-balancers
-Troubleshooting Virtual Server environment using VMware
-Monitoring experience using Microsoft System Center Operations Manager, SolarWinds, and/or BoxTone
Other Qualifications being sought:
-Bachelor's Degree in related field preferred
-Must be comfortable working in a fast-paced environment and have a demonstrated ability to multi-task
-Previous experience in a Help Desk or Network Operations Center environment preferred
-Desired certifications: A+, Network+, MCSA, CCNA

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.
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Contact your local Robert Half Technology office ator visit to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
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