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N1- Performance Assurance Engineer Plano, Tx - #107

N1- Performance Assurance Engineer Plano, Tx - #107
Company:

Sec


Place:

Texas


Job Function:

Other

Details of the offer

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

Networks Division:
If you have ambitions to be a part of a Best in Class organization, Samsung’s Wireless Networks team is the place to be! The role of the Wireless Networks Team is to support our carrier customers with innovative technology and market-leading products and solutions in areas like 5G. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
As a Performance Assurance Engineer, you will be responsible to be part of a team of 4G/5G RAN Performance Assurance technical staff, business intelligence analysts, and visualization architects. You will be responsible to provide support and expertise for proactive identification of issues, analysis and diagnostics across a diverse 4G/5G network infrastructure using expansive data and measurement capabilities.
Role and Responsibilities

Specific Responsibilities include:
6+ years of professional experience in RAN Systems & RF Engineering
Proactive monitoring in identifying Key KPI degradation for VoLTE, 4G/5G technologies and analyzing the root cause of degradation
Analyzing changes in service impacting parameters and alarms and analyzing their impact on KPIs
Working closely with Tier-3 team in troubleshooting and resolving internal performance tickets
Focus on VoLTE KPIs to improve muting and drop calls with focus on optimizing handovers and minimize factors such as RRE which impacts muting
Work closely with the internal andexternal stakeholdersto define 4G/5G KPI measurement methodologies and targets (KPI, KQI) for 4G/5G RAN product acceptance.
Work closely with stakeholders to help build products that help utilize large amount of structured & unstructured data in analyzing network performance
Ability to use statistical languages such as R, programmable languages such as python and data visualization tools such as Tableau/Spotfire to analyze large datasets and present information to stakeholders
Proactively define and interpret data/metrics/KPIs, analyze results, and provide insights to determine operational impact, trends and opportunities for all the 4G/5G RAN products
Communicate key findings to stakeholders using visualizations and/or other suitable methods
Aid in product & feature performance analysis, evaluation of new product & SW releases and 3rd party product evaluation using analytics/data science to drive intelligent business decisions and to build product synergies across all product elements
Demonstrate ability to analyze and interpret a mix of qualitative and quantitative data using various data sources, construct compelling narratives, and provide actionable insights and recommendations on complex topics.
Excellent verbal and written communication skills to communicate key technical concepts, ability to package complex ideas into logical, easy-to-follow progressions
Adapt to changes in a dynamic business environment, support management initiatives, and guide other engineers
Present ideas, technical and non-technical, in a logical, compelling manner in a written format and verbally in both small and large group settings

Skills and Qualifications

Bachelor’s Degree in Electrical Engineering; Advanced degree in Data Science or a related Data Engineering, or equivalent experience is beneficial
Strong technical knowledge of any wireless technology & procedures including CDMA/EVDO/LTE/Volte and 5G
Must possess expert-level understanding of operationalmeasurements/countersto monitor and define Key Performance Indicators (KPIs)
Experience with evaluating service performance trends and proactively defining RAN system performance related issues
Experience with data visualization and ability to quickly grasp statistical methods, and methodologies. Maintain a strong command of current data analytics technology trends, including emerging paradigms and practices
Successful record of accomplishment defining direction and providing specific instruction for engineering projects/programs leveraging personal knowledge and organizational skills to increase team efficiency, facilitate personal development and mentor colleagues.
Working knowledge of statistical concepts (distributions, hypothesis testing, confidence intervals) and experience applying to real-world applications
Demonstrated research and problem solving skills via prior work experience. Experience with wireless infrastructure provider and/or operator is desired
Must have a strong work ethic, integrity and work extremely well in a team environment
Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:

Excellent interpersonal and communication skills. Must be skilled in developing and maintaining good working relationships with all appropriate levels within and outside the company
Operate a computer keyboard and view a video display terminal more than 75% of work time in an office work environment
Frequently works additional hours beyond normal schedule
Performs work under time schedules and stresses, which are normally periodic or cyclical and include time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and project management stress.
Machines, tools, equipment, and work aids include PC’s, printers, etc. most often associated with office work area equipment
Travel to customer locations, trade shows, etc. approximately 20% of time
Under minimal supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored, consequences of decisions may adversely affect operating results and management decisions. Position has complete access to confidential company data where disclosure may jeopardize the company’s competitive position

* Please visit Samsung membershipto see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please clickhere .

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.


Source: Myworkdayjobs

Job Function:

Requirements

N1- Performance Assurance Engineer Plano, Tx - #107
Company:

Sec


Place:

Texas


Job Function:

Other

Built at: 2024-03-28T15:10:21.700Z